Care Coordinator-Integrated Health Home - UnityPoint Health
Waterloo, IA 50702
About the Job
Care Coordinator - IHH
UnityPoint Health – Black Hawk Grundy Mental Health Center
Shift: Full-time; Days
Benefits Eligible
Sign-On Bonus Eligible: $5,000 paid out over 1 year
This position is responsible to respond to the needs of adults with a Serious Mental Illness (SMI) or Children with Serious Emotional Disturbance (SED) using a patient-centered approach which removes silos of care and supports an integrated system. This position will provide whole-person care coordination across medical, behavioral, and social service community systems.
Why UnityPoint Health?
- Commitment to our Team – For the third consecutive year, we're proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare for our commitment to our team members.
- Culture – At UnityPoint Health, you matter. Come for a fulfilling career and experience a culture guided by uncompromising values and unwavering belief in doing what's right for the people we serve.
- Benefits – Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.
- Diversity, Equity, and Inclusion Commitment – We’re committed to ensuring you have a voice that is heard regardless of role, race, gender, religion, or sexual orientation.
- Development – We believe equipping you with support and development opportunities is an essential part of delivering a remarkable employment experience.
- Community Involvement – Be an essential part of our core purpose—to improve the health of the people and communities we serve.
Visit https://dayinthelife.unitypoint.org/ to hear more from our team members about why UnityPoint Health is a great place to work.
Responsibilities:- Develop, implement, and monitor care coordination plans.
- Address treatment barriers for each low to moderate risk patient. Refer high risk patients to Nurse Care Manager.
- Educate members related to health information, referral to resources, etc. Communicate and coordinate services with other health and social service providers.
- Promote patient’s health and ensure that all personal health goals are included in person-centered care management plans.
- Conduct home visits, contact members by phone, attend meetings, staffing, care plan conferences, etc. related to enrolled members.
- Documentation of services using the Center’s Electronic Health Record and other Provider Portals as required.
- Completion of health assessments and other requirements outlined by funders
- Maintain patient confidence and protect operations by keeping information confidential.
- Participation in meeting performance measures and continuous quality improvement activities, including data collection, tracking, and analysis.
- Adhere to all policies and procedures set forth by UnityPoint Health and other funding sources.
- Accomplish all tasks as appropriately assigned or requested.
- Assist in the recruitment and enrollment process of new members
- Collaborate with physicians, consumers, members, visitors, staff, and the health care community.
Minimum Requirements:
- Bachelor’s Degree in a Human Service-related field
- Valid driver’s license
- Write read, comprehend, and speak fluent English
Preferred:
- 1 year working with adults and/or children with mental illness
- Ability to form good working relationships with clients
- Knowledge of working with adults and children with mental illness.
- Knowledge of community resources