Care Coordinator - Gastro Health

Do you love to care for patients in a warm and welcoming environment?

Gastro Health is currently looking for an enthusiastic full-time Care Coordinator to join our team!   

Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers and providers, as well as consistent hours – and we enjoy paid holidays plus paid time off.  

Our Care Coordinators provide comprehensive care coordination including managing patient care and coordinating patient treatment plans.

Here are some of the duties you will be responsible for:

• Handle all administrative tasks and duties for the physician/provider
• Serve as the liaison or coordinator for the patients medical care
• Streamline all patient-physician communications to ensure patient satisfaction
• Provide medical literature and clinical preparation instructions to patients
• Assist patients with questions and/or concerns regarding procedures
• Schedule all procedures to be performed by the physician
• Review the physicians schedule for maximum scheduling efficiency
• Schedule all diagnostic tests, procedures and follow-up appointments
• Obtains all authorizations for procedures and tests
• Call patient to confirm procedures a week in advance
• Schedule follow-up appointments including recalls
• Check-out patients at the end of their visit and provide next step instructions
• Request medical records from doctors and hospitals
• Returns patient calls promptly and professionally
• Call-in new prescriptions and refills and obtain authorization if necessary
• Obtain lab results including stat requests
• Complete tasks from Electronic Medical Record
• Reviews open orders every three days and works accordingly
• Contact patients with test results
• Sends history and physical forms to outpatient facility
• Other duties as assigned

Minimum Requirements:

• High school diploma or GED equivalent
• Certified Medical Assistant (AAMA) preferred
• 2+ years experience as medical assistant required
• Medical terminology knowledge
• Bilingual (English/Spanish) required

Abilities Required:

• Multi-tasker
• Effective communicator
• Polite
• Medical terminology
• Positive Attitude
• Team player
• Works well under pressure
• Organized
• Self-directed
• Must be willing to cross train

Gastro Health is the largest gastroenterology multi-specialty group in the country.  We are over 300 physicians strong with over 100 locations throughout the nation, including Florida, Alabama, Ohio, Maryland, Washington, Virginia, and Massachusetts. We employ the finest gastroenterologists, pediatric gastroenterologists, colorectal surgeons, and allied health professionals.   Gastro Health is always looking for talented individuals who share our mission to provide outstanding medical care and an exceptional healthcare experience.  

We offer a comprehensive benefits package to our eligible employees, which includes: Cigna healthcare, dental, vision, life insurance, 401k, profit-sharing, short & long-term disability, HSA, FSA, and PTO plus paid holidays.

Plus:

• This position offers a great work/life balance!  No weekends or evenings -- Monday thru Friday
• We are growing rapidly and support internal advancement
• We offer competitive compensation

Benefits:

• 401(k) retirement plans
• Profit-Sharing
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
• Disability insurance
• Pet insurance

Gastro Health is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

We thank you for your interest in joining our growing Gastro Health team!