Care Coordinator (Medical Receptionist/PSR) - BreakThrough Physical Therapy
Apex, NC 27502
About the Job
BreakThrough Physical Therapy, a member of the Confluent Health family, is looking for a Full Time Front Desk Medical Receptionist to join our Apex team!
AtBreakThrough Physical Therapy, you’ll find an amazing culture because we want our employees to love coming to work and do what they love- helping our patients get back to their everyday lives. We provide you with a fun, family-like environment, support, career growth opportunities and unmatched resources to do amazing work. Come where you can flourish!
- Full-Time (M-F)
- Pay Rate: ~$14-$16/Hour
- Office Location: Apex, NC 27502
This opportunity is ideal for an individual with excellent organizational and multitasking abilities, a love for continuous learning, and a passion for helping others!
We Grow Together, We Laugh, We do Meaningful Work that Impacts Lives.
Our Full-Time Employees Enjoy these Amazing Benefits:
- Employee-centric work culture from the top, down!
- Medical, dental, vision, STD, LTD insurances
- Generous PTO
- 401(k) Employer Matching
- Free life and STD insurances
- Financial assistance for catastrophic life events
- New Parent Perks
- And more!
This key position is responsible for all front desk duties including providing amazing customer service, checking patients in/out, appointment scheduling, referral management, insurance verifications, authorizations, and payment collection.
- Warmly greet and welcome patients.
- Check patients in and out for appointments according to company policy and procedures, ensuring all required documents are accurate and complete.
- Pleasantly answer phonesand/or direct patients and others to the appropriate area or person.
- Accurately register patients and create patient accounts within an Electronic Medical Records (EMR) system.
- Efficientlyschedule patient appointments for both new and existing patients.
- Perform routine administrative duties in a timely manner such preparing patient charts/documents, insurance verifications, authorizations, data entry and collection of payments.
- Complete opening/closing duties and other duties as assigned.
- Demonstrate amazing Customer Service andmaintain HIPAA Compliance.
Qualifications for Care Coordinator (Medical Receptionist) Position:
- High School Diploma or GED required
- Experience in customer service or as a Medical Receptionist preferred
- Ability to operate a computer and basic office equipment
- Skill in answering a multi-line telephone system in a pleasant and helpful manner
- Must be well organized and detail-oriented
Amazing Medical Receptionists Apply Now!
EOE
