Care Coordinator (Medical Receptionist/PSR) - Pappas OPT Physical and Hand Therapy

Pappas OPT Physical, Sports, and Hand Therapy is looking for a FULL-TIME Medical Front Desk Receptionist (Care Coordinator) to join our team!

At Pappas OPT Physical, Sports, and Hand Therapy, you’ll find an amazing culture because we want our employees to love coming to work and do what they love- helping our patients get back to their everyday lives. We provide you with a fun, family-like environment, support, career growth opportunities and unmatched resources to do amazing work. Come where you can flourish!

• FULL-TIME
• Float/Multi-site Position for our clinics in the Providence area!
• Salary: ~$17+ / HR (BOE)

Our Full-Time Front Desk Medical Receptionists Enjoy these Amazing Benefits:

• Competitive salary Employee-centric work culture from the top, down!
• Medical, dental, vision, STD, LTD insurances
• Generous PTO
• 401(k) Employer Matching
• Free Life Insurance
• Parental Perks!
• And more!

This opportunity is ideal for an individual with excellent organizational and multitasking abilities, a love for continuous learning, and a passion for helping others!

This key position is responsible for all front desk duties including providing amazing customer service, checking patients in/out, appointment scheduling, referral management, insurance verifications, authorizations, and payment collection.  

• Warmly greet and welcome patients. 
• Check patients in and out for appointments according to company policy and procedures, ensuring all required documents are accurate and complete. 
• Pleasantly answer phonesand/or direct patients and others to the appropriate area or person. 
• Accurately register patients and create patient accounts within an Electronic Medical Records (EMR) system. 
• Efficientlyschedule patient appointments for both new and existing patients. 
• Perform routine administrative duties in a timely manner such preparing patient charts/documents, insurance verifications, authorizations, data entry and collection of payments. 
• Complete opening/closing duties and other duties as assigned. 
• Demonstrate amazing Customer Service andmaintain HIPAA Compliance. 

• High School Diploma required. 
• MS Office, basic office support skills (telephone, filing, data entry) and basic math skills. 
• Excellent telephone etiquette, pleasant personality and amazing customer service skills. 
• Verbal and written communication skills; ability to clearly communicate with others. 
• Previous experience in a similar role desired but not required. 

Come where you can flourish! Apply now!

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