Care Coordinator - Connections Health Solutions

We’re not just behavioral health people—we’re crisis people.

Connections has built a model that combines medical and recovery-oriented treatment that gets people connected to community-based resources and back to their lives faster.  Our aim is for solutions, not just stop-gaps. Real support, not restriction.  We have proven that our model improves access, creates hope and makes the behavioral health crisis system work better, and we’re finding better ways to do it every day.

Our story

Originally founded by two emergency room psychiatrists, Dr. Chris Carson and Dr. Robert Williamson, Connections Health Solutions brings 30 years of experience serving individuals in crisis and operates two of the nation’s largest and most studied crisis response centers and is currently expanding to more states.  Since opening our doors, we have provided care and treatment for hundreds of thousands of individuals in crisis.

What You'll Do:

The Care Coordinator facilitates admission intakes, treatment planning, discharge planning, and personalized coordination of care for individuals who are in crisis and/or stabilizing from crisis. The Care Coordinator works collaboratively with the Interdisciplinary Treatment Team to coordinate care and discharge planning for individuals in crisis. This position is responsible for a caseload that may require frequent communication.  This position acts as an ambassador to community partners.

• Conducts a thorough, accurate, clinically sound Psychosocial assessment, diagnosis, and LOCUS score with the individual in a timely manner. Obtains signatures from licensed therapist as assigned.
• Educates and informs individuals of consents for treatment, communication, and compliance.
• Gather collateral information from the individual, their clinic, other providers, etc. to provide a more thorough assessment of what the individual's immediate needs are for treatment and discharge.
• Collaborates with the Treatment Team to develop and implement an individualized person-centered treatment plan that is appropriate for a crisis and/or a transitions-of-care intervention. Reviews and revises the signed Treatment Plan with each person and any other involved parties.
• Actively coordinates care for individuals to ensure services are coordinated with facility staff. Identify and address gaps in service needs for participating parties in service delivery to the individual and makes appropriate recommendations to meet individuals’ needs upon discharge.
• Collaborates with the Interdisciplinary Treatment Team to engage, monitor, and communicate with the individual. Facilitates and leads regular case planning with the involved Provider as new information is gathered to ensure the most clinically appropriate individual disposition.
• Documents all services and individual activities in the Electronic Health Record (EHR) regarding assessment, interventions, coordination of care, treatment planning, and discharge planning.
• Maintains a working knowledge of the Contracted Health Plan system and potential funding.
• Participates in individual and group supervision as required. Participates in ongoing education, including in-services, training, and other activities to maintain and improve competency. Demonstrates competency through post-testing, skill observation, and performance as assessed by direct supervisor.
• Follows up with Director about all cases weekly.
• Performs all other duties as assigned.

What You'll Bring:

• Bachelor’s degree in Social Work or related behavioral health field OR
• Associates degree with at least 2 (two) years of experience in an acute or transitional outpatient setting
• The Company has a mandatory vaccination policy. All successful applicants must be fully vaccinated, including showing proper documentation, or otherwise be exempt pursuant to the Company’s exemption process prior to their start date as a condition of employment

It would be great if you had:

• Master’s degree in behavioral health or related field
• Bilingual (Spanish) preferred

What We Offer:

Full-time only:

• Employees (and their families) are offered comprehensive health insurance, including Medical, Dental, Vision, Accident, Critical Illness, and Hospital Indemnity
• CHS pays for Basic Life, AD&D, Short and Long-Term Disability
• Voluntary Life insurance option for employees and their families
• Health Savings Accounts (with $1,000 to $2,000 employer contribution depending on plan)
• Flexible Spending Accounts (health care and dependent care)
• 401k company match after 6 months (50% of deferrals up to 6% of compensation)
• Generous PTO starting at 160 hours accrued annually and 12 recognized company holidays

All employees (Pool, Part-time and Full-time):

• Employee Assistance Program to help with confidential emotional support, work life solutions, financial solutions, legal assistance, or online support
• Online Subscription to Headspace, a digital mindfulness and meditation platform
• After 90 days, you are auto enrolled in the 401k Plan 

Connections Health Solutions is an equal opportunity employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. We are committed to creating an inclusive and welcoming environment for all employees and applicants.