Care Coordinator Scottsdale/Osborn - Barrow Brain and Spine

Our World-Class Team Begins with YOU!

Barrow Brain and Spine is a physician-owned specialty practice focused in the areas of neurosurgery and advanced spine care and pain management. As a partner of Barrow Neurological Institute, the practice encompasses 32 neurosurgeons, 8 physiatrists and performs more than 9,000 surgeries each year. This globally recognized group directs the Neurosurgery Residency Program at St. Joseph’s Hospital in Phoenix, Arizona and serves more than 21,000 patients per year.

Do you have what it takes to be part of our World-Class team?

At Barrow Brain and Spine, each team member is dedicated to the highest levels of performance, integrity, collaboration, and commitment to patient care. These are not just words on a page, this is our culture. If you are looking for an extraordinary work environment dedicated to enhancing the lives of our patients and team members, we look forward to hearing from you.

Job Information

Provides support with the daily activities of a medical clinic and/or procedure suite including checking in patients, obtaining vitals, assisting patients to dress for procedure, discharging patients, coordinating driver for patient transport, etc. Interacts with patients, staff, hospital personnel, and other professionals to improve patient satisfaction and quality control of patient health information. Provides superior patient care while maintaining a comfortable, orderly, safe, and clean environment.

Essential Duties and Responsibilities

• Makes sure all initial consultations, pertinent notes, lab slips, radiology and pathology reports are available to the physician prior to patient arrival.
• Prepares dressing room, procedure room and equipment for each new patient.
• Greets patients and escorts them to dressing rooms.
• Reviews patient history and updates as needed. Takes vitals and documents in Centricity.
• Performs urine toxicity screenings.
• Measures and records vital signs.
• Retrieves laboratory test results and patient files.
• Answers telephone and responds to inquiry, directs caller to appropriate personnel.
• Sets up for in-office injections including trigger point, bursa, and occipital nerve blocks.
• Assists physician as needed during procedure, monitors patient in recovery area.
• Assures all facets of services are provided in a safe, professional, and efficient manner.
• Conducts reminder calls to patients for pain management procedures.
• Ensures all activities of the department are performed in accordance with all company policies and procedures.
• Orders and maintains inventory of supplies.
• Ensures confidentiality and the integrity of patient information in accordance with HIPAA guidelines.
• Any other duties as assigned.

Qualifications

• Reports to work regularly without undue tardiness.
• Maintains positive attitude and demonstrates the utmost in professionalism.
• Dresses appropriately and professionally
• Completes work accurately and in a timely manner.
• Excellent oral, written & telephone communication skills, along with tact, diplomacy, and strong customer service orientation.
• Prioritizes work activities and receives and assumes multiple job duties.
• Maintains effective working relationships with physicians, administration, BBS staff members, and hospital personnel.

Education & Experience

• Graduate of an accredited program in Medical Assisting or Certified Nursing Assistant.
• 2 years' experience in out/inpatient pain management setting preferred.

Comp & Benefits

We offer a comprehensive compensation package. This includes benefit offerings you’d expect to see at a large company, all designed to help you take good care of yourself and your family. The benefits include:

• Choice of two medical plans – HRA, HDHP/HSA options
• Dental and Vision plan
• Disability – short-term & long-term, 100% employer paid.
• Basic Life/AD&D, 100% employer paid.
• Voluntary Life/AD&D available for employee, spouse, and children
• Voluntary Critical Illness and Accident coverage
• Generous Paid Time Off
• Paid Holidays

Barrow Brain and Spine is proud to be an equal opportunity workplace.

Preferred method of response is via our Careers page: (www.BarrowBrainandSpine.com )

Requirements:

• Reports to work regularly without undue tardiness
• Maintains positive attitude and demonstrates the utmost in professionalism.
• Dresses appropriately and professionally
• Completes work accurately and in a timely manner.
• Excellent oral, written & telephone communication skills, along with tact, diplomacy, and strong customer service orientation.
• Prioritizes work activities and receives and assumes multiple job duties.
• Maintains effective working relationships with physicians, administration, BBS staff members, and hospital personnel.