Care Manager (Children) -Yes Waiver Program - The Center for Health Care Services

GENERAL SUMMARY 

Provides direct services for consumers, and completes associated case management documentation for the consumer and program. Works within a multidisciplinary team to provide an array of direct (face-to-face) and indirect clinical services to children and adolescents as well as caregivers in a child-centered, family focused approach utilizing evidenced-based practices delivered to fidelity. These services are delivered in multiple types of settings including field-based services in the child’s home, school or other identified locations as well as clinic-based services provided from multiple Children’s Behavioral Health (CBH) clinic locations.

YES Waiver Wraparound Program – The Wraparound philosophy emphasizes “empowering families.” This is defined through the following value base: Building on strengths to meet needs; One family – one plan; Best fit with culture and preferences; Community based responsiveness; and Increased parent choice and family independence.  This position works with the provider community to develop responsive and flexible resources that facilitate community-based interventions and supports that correspond with the needs of the families and their children and youth.  The Wraparound philosophy enables timely response to the needs of all family members across several life domains; incorporates formal and informal supports, and develops realistic intervention strategies that complement the child’s natural environment.

ESSENTIAL DUTIES & RESPONSIBILITIES

•  Provides direct clinical services and assessments. Develops treatment plan for consumers.
•  Provide direct individualized clinical services 60% of hours worked. 
•  Participate in centralized scheduling process
•  Participate in supervision and development opportunities including individual supervision, group supervision, and meetings/trainings as assigned
•  Ensures clinical documentation is submitted in accordance with CHCS standards, and contract specific requirements.
•  Coordinate coverage for planned absences in advance with supervisor.
•  Performs other related duties as required.

MINIMUM ENTRANCE QUALIFICATIONS 

Education and Experience

•  Bachelor’s degree from an accredited university or college in a Behavioral Health field such as Social Work, Psychology, Counseling or a related field; or Bachelor’s degree with at least 27 hours of Behavioral Health course work
•  Complete the Qualified Mental Health Professional Community Services (QMHP-CS) within six (6) weeks of hire or transfer

Licenses or Certifications

•  None

Other Requirements

•  Must maintain a valid driver’s license and automobile insurance coverage, be able to travel as needed, and be able to meet on a consistent basis the driving record requirements of the Company’s auto insurance carrier if you drive your vehicle during company business
•  Must maintain required credentials and mandatory training requirements to ensure compliance with all State regulations and CHCS policies

PREFERRED QUALIFICATIONS 

•  One (1) year experience providing similar services
•  Prior experience with or knowledge of trauma-informed care
•  Bilingual (English/Spanish)

SUPERVISION

•  Job has no responsibility for the direction or supervision of others.

COMPETENCIES FOR SUCCESSFUL PERFORMANCE OF JOB DUTIES

Knowledge of:

•  Case management
•  Community resources
•  Electronic Medical Record
•  Requirements of Medicaid and other funding resources
•  Medical terminology
•  Center for Health Care Services Safety Administrative Directives
•  Applicable software applications
•  Modern office procedures, methods and computer equipment

Skill in:

•  Customer service
•  Organization and time management
•  Performing a variety of duties, often changing from one task to another of a different nature
•  Performing basic mathematical functions such as addition, subtraction, multiplication, division, percentages, and ratios

Ability to:

•  Complete and submit required documentation
•  Ensure compliance with all State regulations and CHCS policies
•  Effectively communicate, both verbally and in writing
•  Establish and maintain effective working relationships
•  Maintain accurate and complete records
•  Meet schedules and deadlines of the work
•  Understand and carry out oral and written directions
•  Accurately organize and maintain paper documents and electronic files
•  Maintain the confidentiality of information and professional boundaries