Care Manager - High Fidelity Wraparound - Cayuga Centers

Cayuga Centers is hiring immediately for a Care Manager - High Fidelity Wraparound

Location: Albany, NY

Earn: $26.00/hour

Share our commitment to helping children, youth, and families build strong, life-changing relationships and avoid hospitalization or placement. Bring your experience, compassion, and energy to the team and make a difference in the lives of children, youth, and families!

About Cayuga Centers

Cayuga Centers is an accredited non-profit, human services agency dedicated to family support and preservation, trauma-informed care, and serving vulnerable populations with the most unique needs. Founded in 1852 in Auburn, NY, we have a long history of delivering high-quality and innovative services to individuals, children, youth and families. We have 22 offices across 8 states and serve over 16,000 individuals and families annually. Join us!

At Cayuga Centers, we embrace Diversity, Equity, Inclusion, and Belonging (DEIB). We do this by taking a firm stance against hatred, inequality, bias, and injustice. We do this by providing our staff with the training, coaching, and resources necessary to grow and serve with cultural humility, acceptance, and understanding. We are responsive to the diverse needs of those we serve and staff, and are committed to ensuring that everyone feels respected, valued, and a sense of belonging.

Cayuga Centers is an equal opportunity employer and does not discriminate against any employee, prospective employee, or applicant based on race, color, creed, hair style/texture, religion, national origin, citizenship status, sex, gender identity, gender expression, sexual orientation, age, disability, military or veteran status, genetic information, or any other classification protected by applicable federal, state, and/or local laws.

All Cayuga Centers employees are required to be vaccinated for COVID-19. New employees must provide proof of vaccination by their first day of employment.

About the Program and Position:

Cayuga Centers is looking for an individual who is passionate about strengths-based, youth and family-centered work within the Children’s Home Health Care Management team. High Fidelity Wraparound Care Management services are designed to offer goal-directed support through a comprehensive, family-driven Plan of Care.

The High Fidelity Wraparound program is an evidenced-informed model intended to provide coordinated, comprehensive, holistic, youth and family-driven care to meet the needs of children, youth, and families who have multiple systems involvement and who experience serious mental or behavioral health challenges.

The High Fidelity Care Manager will work with children, families, and service providers to create a comprehensive Plan of Care and identify additional service providers as necessary. The position will coordinate the continuing involvement of families and service providers in the execution of the plan. This program provides ample opportunities to expand your application and experience in the assessment, evaluation, and coordination of services while supporting program growth within the agency and community.

How do you get to use your skills…..

• Build a trusting relationship with the families to ensure the families have the support needed to be successful

• Provide Health Home Care coordination services for children with high acuity needs, including multiple face-to-face visits per month

• Provide education to families and children concerning the nature and desired effects of services, along with information concerning conditions being treated

• Document all case activity, including persistent outreach, consent development, conducting assessments, crisis supports, plan of care development, client progress, and transition arrangements

• Administer CANS-NY assessment a minimum of 1x a year, updating as needed

• Inventory and coordinate existing services relevant to the Plan of Care, identifying and securing additional services as appropriate

• Convene and conduct monthly meetings to review progress, update the Plan Of Care, and confirm continuing client eligibility

• Assure responsible transition of client service into and out of Health Home care, between child and adult health homes, and between inpatient and community care as appropriate

• Ability to travel to multiple surrounding counties to meet with clients and families

• Helping families overcome barriers such as transportation

• Assist families and children in the acquisition and maintenance of public benefits, e.g., financial, educational, and social services

• Ability to write a family narrative, deduce family underlying needs, and conduct monthly team meetings with strength-based principles

• Deliver Person-centered care according to Wrap around Principles

Schedule:

Typically Monday - Friday, 9am - 5pm with flexibility to meet with youth and families at times that meet their needs. Rotating on-call schedule.

• Education

• Bachelor’s degree with a minimum of two years experience; or

• Master’s degree with a minimum of one year experience; or

• Registered Nurse with a minimum of two years experience

• Relevant experience in serving children and families in child welfare, developmental disabilities, behavioral health, primary health care, or social services

• Experience coordinating and participating in team settings

• Ability to deliver family-driven, youth-guided services

• Vehicle and a valid NYS driver’s license required

Physical Requirements:

• Use of a personal vehicle for driving to and from appointments and activities as assigned.

• Word processing: Including responding to emails, and completing computerized documentation.

• Sitting for extended periods of time.

• Walking distances.

• Walking up and down stairs inside/outside as well as inside and outside of homes

• 120 hours Vacation

• 10 Holidays, 3 Personal Days, Medical Appointment Time

• Medical, dental, and vision insurance

• Public Loan Forgiveness

• Pet and Legal Insurance

• Employee Assistance Program

• FSA, Transit, and Parking savings accounts

• Supplemental life insurance, critical illness, enhanced short-term disability benefits

• 401(k) match up to 6%

• Corporate Discounts Program

• Sick Leave Pool

• Identity Protection

Why Cayuga Centers?

• Certified Great Place to Work ®

• Workplace Wellness Award Finalist

• COA Accredited

• Implement best practices and evidence-based interventions

• Committed to employee professional development and advancement

• We embrace change, innovation and opportunities

• Our diverse workforce acts and leads with human sensitivity and respect

• Large and growing national footprint