Care Manager I, FEPI (First Episode Psychosis Initiative) - Mental Health Cooperative Inc

Join Mental Health Cooperative, an innovative healthcare agency that believes relationships matter and are the most important part of our services. We combine community-based care management, psychotherapy, psychiatry, crisis services, and primary care into our integrated, person-centered system of care. We work in a multi-disciplinary team model where you can make a difference, and we are proud to have been ranked as a Top Workplace for four consecutive years.

We offer:

• Competitive market compensation
• Immediate 403(b) matching eligibility and a generous PTO plan
• Best-in-Class healthcare for you and your family
• A variety of benefits savings programs and other perks
• Training & Career Growth Opportunities

Ranked one of Tennessee's top places to work, MHC is a rare and special place where outstanding company culture is intentional. Where clients and associates are treated the same, as equals. Mental Health Cooperative, Inc. (MHC) was formed in 1993 to serve individuals with severe and persistent mental illness. Since then, we have expanded our services to children and adolescents with severe emotional disorders across Middle and East Tennessee. Our sole purpose is to support and treat those challenged with serious mental illness and poverty. Although based out of Nashville, we serve several communities across middle and East Tennessee with satellite offices in Antioch, Gallatin, Dickson, Columbia, Cleveland, Murfreesboro, Clarksville, Cookeville, Chattanooga, and Memphis.

If you are interested in joining a team that is caring, collaborative, innovative and energizing this might be a great place for you!

Job Title: Care Manager I, FEPI (First Episode Psychosis Initiative)

Location: Nashville, TN

JOB SUMMARY: Provide a Coordinated Specialty Care (CSC) model to consumers with severe and persistent mental illness experiencing first episode of psychosis due to schizophrenia or other severe mental illness.

RESPONSIBILITIES:

1. Continual involvement in the family system, school system and other systems in which the family may be involved (juvenile justice, other supportive agencies, etc).
2. Will provide Consumer care within the parameters of the Coordinated Specialty Care (CSC) model.
3. Organize and execute team case conferences, involving external treatment team members, one time monthly or as needed.
4. Participate in FEPI team on call rotation.
5. Participate in FEPI daily and weekly team meetings.
6. Participate in conferences and trainings as required.
7. Engage consumers and family unit to support the immediate and/or extended family.
8. Assist with referral and linkage to community resources and advocate for consumers whenever necessary.
9. Assist with follow up on missed or upcoming clinic, therapy, and IHC appointments.
10. Ensure consumer's daily psychiatric, medical, and environmental needs are planned for and coordinated.
11. Ensure efficient transition of consumers when needed within the Agency and the community.
12. Meet minimum productivity standards as indicated in the Policies and Procedures.
13. Meet regularly with Program Manager for Supervision.
14. Attend team meetings as scheduled to facilitate communication and collaboration of consumers.
15. Facilitate education of consumer and/or involved collaterals to psychiatric diagnosis and appropriate treatment options.
16. Respond to urgent/crisis consumer needs as appropriate to position with assistance of supervisor, crisis services, and clinic staff by developing plans and interventions.
17. Provide wrap around services for children/adolescents by including all involved with the child (i.e., teachers, parents, grandparents, therapists, probation officers, etc.).
18. Consistently treat consumers and co-workers with respect.
19. Work within team environment Agency-wide.
20. Ensure timely and appropriate documentation as required by the Agency.
21. Maintain professional and ethical behavior at all times.
22. Develop and maintain community relations through prompt follow through with contacts.
23. Ability to adapt and integrate into different treatment team environments each month.
24. Possess excellent communication skills across teams.
25. Ability to quickly engage with various consumer populations.
26. Ability to quickly identify needs and work toward an immediate solution.
27. Ability to tailor their organizational system based upon their current consumer needs.
28. Possess a passion for the SPMI/SED population evidenced by delivering excellent service to each consumer they are covering.

REQUIREMENTS:

• Bachelor's Degree in Social Work
• Valid Tennessee Driver's License
• Acceptable Motor Vehicle Report (MVR)
• Acceptable Criminal Background Investigation
• Personal Automobile Insurance
• Cell Phone
• Transportation That Seats 4 People

ABOUT YOU:

Team Oriented

• Attend team meetings
• Participate in team meetings
• Assist other care managers as needed
• Aware of the role they play on the team

Recovery Focused

• Individualized service plans
• Strengths based
• Progress notes reflect quality service
• All domains are addressed with each consumer as needed
• Utilization of natural supports within the community
• Patience and persistence to work through barriers
• Side by side philosophy
• Community based - CM is in the home regularly

Time Management/Organization

• Meet deadlines
• Prepared for meetings
• Assessments and service plans are completed timely
• Progress notes are entered timely
• Plan for time off
• Prioritize well
• Self-Disciplined
• Flexible

Integrity and Trust

• Honesty
• Professionalism
• Dependability
• Strong follow-through

Approachability

• Engagement skills
• Crisis management skills
• Ability to give and accept feedback
• Ability to work with other departments
• Understanding and empathetic
• Good listener

BENEFITS:

Mental Health Cooperative offers a full comprehensive benefit plan for you to participate in. The following products are available:

• Medical Insurance/Prescription Drug Coverage
• Health Savings Account
• Dental Insurance
• Vision Insurance
• Basic Life and AD&D Insurance
• Short- & Long-Term Disability
• Supplemental Life Insurance
• Cancer Insurance
• Accident Insurance
• Critical Illness Insurance
• 403b - Retirement Plan
• Calm App for medication and mental health
• Gym membership discounts

Mental Health Cooperative embraces inclusion, diversity and equal opportunity. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. Mental Health Cooperative is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

For nearly 30 years, Mental Health Cooperative (MHC) has been helping adults with severe mental illness and children with serious emotional challenges live quality lives in the community with ongoing support and treatment. MHC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We maintain a drug-free workplace.