Care Manager RN QA at Baylor Scott & White Health

About Us

At Baylor Scott & White Health, we support the health of people, families, and communities. Baylor Scott & White is Texas' largest nonprofit healthcare system, encouraging healthy living.

Our Core Values are:

• We serve faithfully by doing what's right with a joyful heart.

• We never settle by constantly striving for better.

• We are in it together by supporting one another and those we serve.

• We make an impact by taking initiative and delivering exceptional experience.

Benefits

Our competitive benefits package empowers you to live well and provides:

• Eligibility on day 1 for all benefits

• Dollar-for-dollar 401(k) match, up to 5%

• Debt-free tuition assistance, offering access
  to many no-cost and low-cost degrees, certificates and more

• Immediate access to time off benefits

At Baylor Scott & White Health, your well-being is our top priority.

Note: Benefits may vary based on position type and/or level

Job Summary

As Care Manager RN 1, you oversee patient care, ensuring quality and integrating services. Using standards, you will manage benefits and justify service necessity. This role combines healthcare practitioner, case manager, and educator duties to achieve top clinical outcomes. By controlling care and resources effectively, unnecessary service utilization can be reduced.

Location: Killeen, TX - 2201 South WS Young Drive, Suite 101B, Killeen, 76543

Setting: Case Management

Schedule: FT-Onsite in the clinic- Monday-Fri

What You'll Do

• Assess the patient's care plan. Document, execute, and update collaboratively with the healthcare team to deliver evidence-based care.

• Construct patient care management strategies, treatments, and self-management priorities.

• Evaluate the healthcare, educational, and psychosocial requirements of the patient and their family.

• Help patients manage health autonomously through education, in-person visits, and remote engagement. Encourage patients to follow care plans.

• Explore, assess, recommend resources for medical and non-medical needs of patients and families.

• Unite with all programs for service coordination.

• Identify and address problems in the care coordination, exploring potential solutions to ascertain the most suitable care setting.

• Serve as a liaison to hospitals, general care providers, post-recovery partners, and specialists.

What Will Make You Successful In The Role

• Proficiency in conducting patient assessments and managing their care is critical for this role.

• Exceptional verbal and written communication skills are paramount.

• They should possess the ability to diligently monitor, evaluate and document patient progress with respect to personalised care plans.

• They should have the capability to facilitate a patient's access to appropriate community resources.

• We must work well with internal medical team and external partners and organizations.

• Together, successful partnership is crucial.

• They must have a flexible capability to evaluate, adjust and respond positively to a shifting and crisis-filled environment.

• It is crucial to respect all aspects of patient confidentiality, in compliance with all relevant policies and regulations.

Belonging Statement

We believe in inclusivity and diversity. Our workforce should represent our communities. Everyone should feel supported and valued.

Qualifications

• Must hold at least an Associate's degree.

• Should have a minimum of two years relevant work experience.

• Holds a valid Registered Nurse license.