Caregiver - Civility Home Care
Springfield, MA 01103
About the Job
Description:
¨ Home Care Companions provide service to individuals in their own homes and communities who needassistance caring for themselves as a result of old age, sickness, disability and/or other inflictions.Homecaremayincludelighthousecleaning,laundry,mealpreparation,transportation,companionship,respiteandadviceonsuch thingsasnutrition,cleanlinessandhouseholdactivities.
¨ HomeCareCompanionsareresponsibleforensuringthatserviceisdeliveredinacaringandrespectfulmanner,inaccordancewithrelevantAgencypoliciesandindustrystandards.
Reporting Relationship
ReportstoSupervisor
Responsibilities/Activities:
¨ Providecompanionship,friendshipandemotionalsupport.
¨ Talk,listen,shareexperiences,playgames/cards,readtoclientetc.
¨ Helpkeepclientsincontactwithfamily,friendsandtheoutsideworld.
¨ Providetransportationtomedicalappointments,grocerystoreanderrands.
¨ Accompanyclientstorecreationaland/orsocialevents.
¨ Assistwithplansforvisitsandoutings.
¨ Writeortypeletters/correspondence.
¨ Organizeandreadmail.
¨ Plantripsandoutingsandpossiblytravelwithclients.
¨ Teach/performmealplanningandpreparation.
¨ Performlighthousekeeping.
¨ ParticipateontheCareTeambyprovidinginputandmakingsuggestions.
¨ EnsureserviceisdeliveredinaccordancewithAgencypolicies,proceduresandindustrystandards.
¨ Monitorsuppliesandresources.
¨ Evaluatetheprogramandmakerecommendations,asindicated.
¨ Followthewrittencareplan.
¨ Assistinbasicclienttransfersprovidingtheclienthasbeenassessedasbeingcapableofambulatingwithout assistance; and/or, providing another trained caregiver (including family) is involved in thetransfer.
¨ CarryoutdutiesasassignedbytheSupervisor.
¨ Observetheclient’sfunctioningandreporttoSupervisor.
¨ Completeandmaintainrecordsofdailyactivities,observations,anddirecthoursofservice.
¨ Developandmaintainconstructiveandcooperativeworkingrelationshipswithothers.
¨ Makedecisionsandsolveproblems.
¨ Assistwithpetcare.
¨ CommunicatewithSupervisorandco-workers.
¨ Attend orientation, in-service training sessions and staff meetings.
RequiredKnowledge
¨ Knowledgeofhomemanagementskills.
¨ Knowledge of principles and processes for providing client services, including needs determinants,meetingqualitystandards andevaluation ofclientsatisfaction.
¨ KnowledgeoftheEnglishlanguage.
¨ Knowledgeofinformationandtechniquesneededtodiagnoseandtreatinjuriesincludingemergencyfirstaid and CPR.
¨ Knowledge of clerical procedures such as maintaining records and completing forms.
RequiredSkills/Abilities
¨ Theabilitytobeawareofotherpeople’sreactionsandunderstandwhytheyreactastheydo.
¨ Theabilitytoestablishingandmaintainrelationships.
¨ Theabilitytoteachothers.
¨ Theabilitytoidentifyproblemsanddetermineeffectivesolutions.
¨ Theabilitytoapplyreasonandlogictoidentifystrengthsandweaknessesofpossiblesolutions.
¨ Theabilitytounderstandwrittenandoralinstructions.
¨ Theabilitytocommunicateinformationorallyandinwriting.
¨ Theabilitytolistenandunderstandthespokenword.
¨ Theabilitytoworkindependentlyandincooperationwithothers.
¨ Theabilitytodetermineorrecognizewhensomethingislikelytogowrong.
¨ Theabilitytosuggestanumberofideasonasubject.
¨ Theabilitytoprovideadviceandconsultationtoothers.
¨ Theabilitytoobserveandrecognizechangesinclients.
¨ The ability to establish and maintain harmonious relations with clients/families/co-workers.
PhysicalandMentalDemands:
¨ Goodphysicalandmentalhealth.
¨ Physicalabilitytostand,walk,usehandsandfingers,reach,stoop,kneel,crouch,talk,hearandsee.
¨ Mentalfortitudeandstabilitytohandlestress.
¨ Physical and mental ability to drive a vehicle.
Qualifications/Education
¨ Currentdriver’slicense.
¨ ProperVehicleInsuranceCoverage.
Training/Experience:
¨ Mayrequirerelatedexperience.
¨ Mayrequiredsimilarsocialandculturalbackgroundswithsomeclients.
