Carrier Sales Engineer (Hybrid) - Cable One Inc.

At Cable One and our family of brands, we keep our customers and associates connected to what matters most. For our associates, that means: a thriving and rewarding career, respect for the communities where they live and work, a focus on health and wellness, an excellent work/life balance, and an open and inclusive workplace.

The Senior Carrier Sales Engineer partners with the sales team in the development and closing of sales opportunities. Serves as technical subject matter expert for the sales team on Cable One product and service offerings. Assists in all components of the sales cycle from discovery to close. Designs solutions that achieve business and financial goals as well as meet or exceed customers' business and functional requirements. Evaluates product performance, customer needs and customer satisfaction, providing feedback to the product team to ensure continuous improvement and enhancement of the company's product portfolio. Conducts live and remote demonstrations and makes presentations to prospective customers clearly articulating the Cable One value proposition. Trains sales representatives on product functionality and new product offerings.

What you will do to contribute to the company's success

Set forth below is a list of the essential duties and responsibilities (or "essential functions") of this position.

• Provides the full range of Sales Engineering services to an assigned base of large / complex customers.
• Maintains a working knowledge of the industry and competitors.
• Acts as a valuable resource to customers and the Sales team.
• Works with customers to perform implementation reviews and ensure the prompt and proper resolution of technical or procedural challenges.
• Advises customers on product integration, with other Cable One products and with similar / alternative competitor products.
• Handles issues escalated from Sales Engineering colleagues, resolving on own or seeking advice / support from higher level team members.
• Provides systems support, onsite or remote, for industry events.
• Supports Sales by providing solution design, implementation and support for current and new customers.
• Contributes to the development of improved Sales Engineering metrics, reporting and documentation.

Other duties and/or responsibilities not specifically set forth above may, however, be assigned as needed. Whenever practicable and, in accordance with legal guidelines, reasonable accommodation(s) will be made to enable an otherwise qualified individual with a disability to perform the essential functions of the position.

Qualifications

• Associate's degree (A.A.) or Bachelors Degree (B.S) from four-year college or university; and seven years related experience and/or training; or equivalent combination of education and experience.
• CCNA preferred
• MEF-CECP preferred
• Experience with Salesforce and Sitetracker preferred
• Demonstrates highly developed knowledge, understanding and application of the skills inherit in this role.
• Able to assist, consult, coach, teach or lead others in the application of the skill.
• Can apply knowledge outside the scope of one's position. Achievement of this proficiency level requires significant experience and expertise.
• Up to 20% travel required for this role.

Core Competencies

• Committed: Values each and every customer, while working hard to keep their business and support our communities.
• Helpful: Delivers support in the ways that are most useful to our customers and addresses their needs with expertise, respect, and empathy.
• Proactive: Understand what our customers need, and actively works to make their relationship with use seamless, easy, and rewarding.
• Personal: Knows our customers well, and tailors our communications and interactions to address their needs and expectations.

Benefits

Cable One and our family of brands appreciates the role our associates play to help the company grow, and in return an excellent benefits package is offered to our associates to recognize the importance of their contributions, such as:

• Medical, dental, and vision plans - start when you start!
• Life insurance (self, spouse, children)
• Paid time off (vacation, holiday, and personal/sick days)
• 401(k) - 100% company match (match program starts after 1 year of service, up to 5% of eligible compensation)
• Group Legal plan with Identity Theft Protection

Additional Perks

• Tuition reimbursement (up to $5,250 on 1st year)
• Up to seventy-five dollars a month towards cable and internet services
• Annual community support to various organizations across the U.S.
• Associate recognition & awards programs
• Advancement opportunities
• Collaborative work environment

We're an Award-Winning Organization!

• 20221-2023 Forbes' "America's Best Midsized Employers"

Our Commitment

Diversity lies in the communities we serve and among the associates who dedicate themselves to ensure our continued success. Here at Cable One and our family of brands, we believe it is our individual and unique talents, backgrounds, and perspectives that, when combined, truly make us an unstoppable force. "Stronger Together" is not just a verbal cue, it is the motto that our associates live by, exemplify, and embody each and every day.

Cable One and our family of brands is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.

Pre-hire Processes

Cable One and our family of brands is committed to keeping our associates and customers safe. Job offers are contingent upon the results of background, drug screening, and reference check. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to start their successful and rewarding career.

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