Carrier Services Representative - TA Dispatch

TA Services has been the premier integrated solutions provider for Freight Brokerage, Managed Transportation, Warehouse and Fulfillment, and Cross Border Logistics needs since 1986.

Company culture is intentional here at TA Services and our core values help guide us in the cultivation of that culture. We know how important it is to join a company where you feel valued and are given opportunities for advancement. That is why we give everyone the tools and training to reach their full potential! If you think TA Services could be a home for you, take a look at our five core values to check if your values align with ours:

People First – Our people come first. We take pride in working together to create sustainable relationships.

Service – Service is at the core of what we do and who we are. We are honest in our approach, genuine in our care, and thoughtful in our execution.

Safety – Not silent nor second. Safety is engrained in our people, processes, and daily operations.

Results – We create value-driven solutions that deliver extraordinary results.

Innovation – Continuously adapting, we encourage great ideas to create solutions that matter.

Pay: $22/hr and eligible for $750 Monthly Bonus based on performance.

The Carrier Onboarding Representative is responsible for managing the end-to-end process of onboarding new carriers. This role involves verifying carrier credentials, ensuring compliance with company standards, and facilitating the integration of carriers into our transportation network. The ideal candidate will possess strong communication skills, attention to detail, and a commitment to fostering positive relationships with carrier partners.

Key Responsibilities:

• Carrier Identification: Assist in identifying and sourcing potential carrier partners to expand the company's network.
• Onboarding Process Management: Coordinate and manage the entire carrier onboarding process, including the collection and verification of required documents such as insurance, operating authority, and safety certifications.
• Compliance Verification: Ensure all carrier partners meet company and industry compliance standards, including safety, insurance, and legal requirements.
• Documentation: Maintain accurate records of carrier information, agreements, and compliance documentation in the company’s system.
• Relationship Building: Serve as the primary point of contact for new carriers during the onboarding process, providing guidance and support to ensure a smooth transition into the network.
• Issue Resolution: Address any issues or concerns that arise during the onboarding process, working to resolve them quickly and efficiently.
• Collaboration: Work closely with the operations, compliance, and customer service teams to ensure seamless carrier integration.
• Reporting: Generate regular reports on carrier onboarding progress and compliance status.

• Education: High school diploma or equivalent required; Bachelor’s degree in Business, Logistics, or a related field preferred.
• Experience: 1-3 years of experience in logistics, transportation, or a related field, preferably with experience in carrier relations or onboarding.
• Skills:
  • Strong organizational and time management skills
  • Excellent verbal and written communication skills
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
  • Ability to work independently and as part of a team
  • Familiarity with transportation management systems (TMS) is a plus
• Attributes:
  • Detail-oriented with a focus on accuracy
  • Problem-solving skills with a proactive approach
  • Ability to manage multiple tasks simultaneously in a fast-paced environment

All your information will be kept confidential according to EEO guidelines.