Case Aide at Mental Health Association

Title: Case Aide

Position located in Middletown

Reports to: Care Coordination Program Supervisor

Job Objectives:

Provide support and assistance to Care Coordination Staff and to the Program Participants enrolled in Care Coordination Services

Perform duties while actively promoting an environment consistent with MHA's Cultural Equity Policy and WELCOME Orange.

Responsibilities:

Attend bi-weekly Care Coordination team meetings.

Attend trainings and meetings relevant to Health Homes and Health Home Plus.

Assist with the delivery of care coordination services as outlined under Health Home Model for Care Coordination.

Assist in ensuring that Care Management Staff are maintaining all client records electronically through Foothold Technology and FCM Electronic Record Keeping.

Assist program participants by scheduling medical transportation and other trips for them.

Provide assistance to program participants as they navigate and access community resources that address social determinants of health that include but is not limited to: trips to food pantries, exploring employment and education opportunities, and offering options for increased physical activities.

Assist Intake and Outreach Specialist in completing Intake Assessments.

Establish and maintain linkage with appropriate community agencies and service providers.

Represent MHA at meetings as necessary.

Other Duties:

In the spirit of teamwork, answer MHA's main office phone as needed.

Participate in MHA's committees as needed.

Duties outlined above are intended to describe the essential job functions, the general supplemental functions and the essential requirements for the performance of this job. It is not an exhaustive list of all duties, responsibilities and requirements of a person so classified. Other functions may be assigned, and management retains the right to add or change the duties at any time.

Qualifications:

Education:

A High School diploma (Associate's degree preferred)

OR

A Credentialed Alcoholism and Substance Abuse Counselor (CASAC).

AND

Must have a valid driver's license and access to a reliable, personally owned vehicle.

Experience:

Two years of experience (an Associate's degree in a related field may substitute for one year's experience)

EITHER

Providing direct services to persons diagnosed with mental disabilities, developmental disabilities, alcoholism or substance abuse;

OR

Linking persons who have been diagnosed with mental disabilities, developmental disabilities, alcoholism or substance abuse to abroad range of services essential to successfully living in a community setting.

Bilingual Spanish / English preferred.

Effective written and oral communication skills.

Experience with Health Homes highly preferred.

Knowledge of Medicaid procedures highly preferred.

Experience with Electronic Health Record Program(s) required.

Experience working with Excel and Microsoft Word preferred.

Ability to work independently with minimal direct supervision.

Must be organized, self-motivated and have the ability to coordinate multiple tasks simultaneously.

Ability to exercise sound judgment under crisis situations and to abide by regulations regarding confidentiality.

Valid Driver's License and ability to drive with current driving record acceptable for agency insurance coverage.

Mental Health Association in Orange County, Inc. (MHA), is a private, not-for-profit organization seeking to promote the mental health and emotional well-being of Orange County residents. Under the leadership of a voluntary Board of Directors, MHA's staff members, consultants and volunteers provide free mental health and safety net services to Orange County residents each year.

Why work for MHA in Orange County?

MHA is an agency that understands that its workforce is vital to our community and the mission of our agency. Our many benefits include:

1) Competitive compensation rates

2) 1 hour paid lunch for F/T employees

3) 4 Wellness Days annually for F/T employees

4) 14 Paid Holidays which includes 1 Floating Holiday

5) 403(b) Plan with discretionary matching

6) Employee benefits include: Medical / Dental / Vision / Flexible Spending Account-Health Saving Account / Dependent Care / Life Insurance / Supplemental Insurance for Medical Expenses.

7) Numerous opportunities extended for staff development and career growth.

8) Diverse employment opportunities. Licensed clinicians and bilingual staff are particularly sought. As an agency that provides 24/7 services, numerous shifts are also available.

Why is working for MHA in Orange County so rewarding?

Working with our program participants provides opportunities to give others life changing support. MHA's staff are trained to offer compassion, inspire hope and teach the skills needed to overcome challenges. Come join our team and make a difference.

If you are seeking a stable and meaningful career, Mental Health Association in Orange County, Inc. is your agency!

Compensation details: 20-20 Hourly Wage

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