Case Aide/Worker - R.A.I.N. Total Care

Position Summary

Determine client needs and eligibility for assistance, arrange for services. Work under the guidance of the supervisor, or director

Essential Duties and Responsibilities

• Excellent writing and verbal skills and ability to establish rapport.
• Ability to work with culturally diverse communities and to be culturally sensitive and appropriate.
• Provide calls to “no answers” as reported by the Home Delivered Meals Provider.
• Conduct Two Month Monitoring Calls.
• Provide accurate and appropriate information on services, benefits and entitlements to clients.
• Advocate and intervene with other agencies on behalf of client.
• Maintain complete, detailed and accurate records.
• Attend In-service/DFTA required trainings.
• Other duties as assigned by Supervisor

Qualification

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Minimum Qualifications

• High School Diploma with experience in community work or in the human services field preferred. Knowledge of benefits and entitlements for seniors.
• Computer Skills Required. Working Knowledge of Microsoft Word essential.
• Bilingual English/Spanish speaking strongly preferred.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to sit, talk and hear. The employee is occasionally required to walk; use hands and fingers to feel, handle or operate objects, tools or controls, and reach with hands and arms.

The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The work is performed primarily in an office setting. The noise level in the work environment is moderate.

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude from the position if the work is similar, related or a logical assignment to the position.

The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

we offer competitive benefits, paid time off and retirement plan with a profit share