Case Management Assistant - CoreTechs

Job Title: Case Management Assistant II
Shift: Day (5x8-hour), 08:00 - 17:00
Locations: Onsite at CPMC Mission Bernal and CPMC Davies

SUMMARY:

• Coordinates and implements the Transition of Care (TOC) / Discharge (DC) plan for ambulatory patients by collaborating with Case Managers, Social Workers, and external vendors.
• Ensures the timely discharge of patients, manages benefit coverage communication, and facilitates the transfer to post-acute facilities.

 
KEY ACCOUNTABILITIES:

• Collaboration: Work with Case Managers and Social Workers on TOC plan development and patient discharge needs
• Discharge Coordination: Monitor and communicate progress towards TOC goals, escalate issues, and ensure necessary post-discharge referrals and authorizations
• Team Support: Participate in team huddles and departmental meetings to resolve discharge barriers and assist with clerical tasks like data entry and document preparation
• Customer Service: Build positive relationships, communicate effectively to resolve issues, and ensure compliance with confidentiality and HIPAA regulations

 
QUALIFICATIONS:
Education: High School Diploma or equivalent experience.
Experience: 1-year recent relevant experience.
Skills and Knowledge:

• Strong oral and written communication skills.
• Effective time management and interpersonal skills.
• Ability to work independently and prioritize tasks.
• Intermediate PC and word processing skills.

 
PHYSICAL REQUIREMENTS:

• Involves physical demands like walking between sites and handling clerical tasks.

 
This role emphasizes collaboration, communication, and efficiency in managing patient care transitions.
 
We are an equal opportunity employer, and we are an organization that values diversity. We welcome applications from all qualified candidates, including minorities and person with disabilities.
 
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