Case Management Assistant - San Francisco Campus for Jewish Living

Position Overview:

Under supervision of the Director of Organizational Effectiveness , the Rehab Units’ Case Management Assistant functions as the person responsible for supporting the Rehab Units’ Case Managers and the Rehab Units’ Discharge Planners in administrative functions, in accordance with applicable federal, state and local guidelines and regulations, and with the Jewish Home of San Francisco’s policies and procedures.

Essential Job Functions:

• Under the guidance of the Case Manager, fax nursing and rehabilitation’s weekly progress notes to managed care companies contracted with the Jewish Home.

• Complete Home Health referrals based on Physician’s orders by obtaining orders and calling Home Health agencies.

• Fax medical records to Quality Improvement Organization (QIO) when patient appeals decision to end Medicare or Managed Care coverage.

• Complete Durable Medical Equipment (DME) referrals by assembling packet of information, faxing documents and calling DME companies.

• Maintain confidentiality of necessary information.

• Other duties as assigned by Director of Organizational Effectiveness.

• Assist in completion of referral packets including Assisted Living Facilities (ALF), by assembling packet of information and faxing documents.

• Assist in completion of community referral applications e.g., In-Home Supportive Services (IHSS) and Paratransit as needed.

• Other duties as assigned.

Qualifications, Skills, Abilities:

• High school diploma or equivalent.

• Exemplary interpersonal skills and ability to work cooperatively as a member of a team.

• Ability to communicate effectively with patients and their families, and at all levels of the organization.

• Excellent time management skills to organize and prioritize workload.

• Cultural sensitivity of Jewish traditions

• Strong English communication skills (written, verbal and comprehension)

• Strong interpersonal skills, proven ability to handle sensitive and confidential situations

• Strong analytical, organizational, time management and problem solving skills

• Ability to work cooperatively as a member of a team

• Demonstrated strong computer skills including MS Office, Excel, Word, and electronic health records.

• Physical Demands:

• Ability to lift, push, pull a minimum of twenty-five (25) pounds.

• Ability to exert maximum muscle force to lift, push, pull or carry

• Ability to use abdominal and lower back muscles over time without fatigue

• Ability to stand and/or sit for extended periods

• Ability to bend, stoop, stretch, twist, sit, and reach

• Fine motor skills

• Good visual and auditory acuity

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Pay Range $22.00 - $23.50