Case Manager - Caregiver Supports Program - YMCA of Greater Seattle

Overview Our Commitment to EquityThe Y actively promotes a culture free from bias and injustice. We are dedicated to removing institutional and systemic barriers that result in oppression and racism. We will be accountable to marginalized communities for creating equitable and sustainable environments where social justice is woven into every facet of our programs, and by caring for our communities in a culturally versatile and respectful manner. Job Summary You will provide case management services to families eligible to participate in the YMCA Caregiver Supports Program, including supporting licensed and unlicensed caregivers of youth in foster care. Case management services include coordinating or providing services to enable the child and caregivers to utilize medical, educational, social, clinical, and other services necessary for maintaining the child's physical, psychological, and/or developmental health. You will also provide leadership and support to the greater Case Management team, and ensure that all clients in the Caregiver Supports program are receiving quality case management services. This position is with the Y Social Impact Center, the social services division of the YMCA of Greater Seattle (YGS), serving around 5000 youth, young adults, and families every year in communities across King County, Pierce County, and various counties across WA. Through our programs we aim to strengthen young people's ability to develop to their fullest potential through four strategies: reducing risk factors; navigating systems towards successful life transition; establishing stability, safety and wellness in times of crisis; and building competencies and social capital. The Social Impact Center's programs include homelessness prevention, housing, behavioral health, crisis response, foster care licensing, violence prevention, and employment. Since many of the young people we serve have been involved in the foster care, criminal justice, behavioral health, and/or homelessness systems, we truly value relatable lived experience of our staff and those applying for our positions as an asset. What You Will Get From Working at The Y + Membership to the YMCA of Greater Seattle for you and your household + Medical, Dental, Vision, and Life insurance + Retirement with generous employer contributions + Free access to mental health resources + Rapidly-accruing paid time off (PTO) + Discounts on qualifying YMCA of Greater Seattle childcare and day camp programs Hiring Range: $24.00 - $27.00/hour Responsibilities + Provide case management and care coordination services, as outlined in the Caregiver Supports Contract, Statements of Work, Handbooks, and Policy/Procedures, to clients enrolled in the Caregiver Supports Program including, licensed and unlicensed caregivers of youth in foster care, therapeutic foster care, intensive in-home stabilization services, and Outpatient Mental Health services. + Maintain a caseload size in accordance with contractual requirements and guidelines. + Ensure clients receive all required screenings, assessments, services, interventions, and opportunities needed to fully meet their physical, psychological, social, emotional, relational, developmental, educational, independent-living, housing, and permanency needs in a timely and effective manner. + In coordination with the Program Director, and in collaboration with the child & family team, ensure clients' transitions are well coordinated and facilitated, including placements & discharges, and ensure all required intake, service planning, and discharge/exit documentation is completed fully and on-time. Provide leadership and guidance in the placement referral process, and ensure that case transfers (of CMs, Intervention Specialists, and Child & Family Therapists) are smooth and as least disruptive as possible to the client. + Ensure clients' parent/child/sibling visitation needs and requirements are met. Ensure natural supports and life-long connections are developed and stabilized. + Coordinate and ensure inclusion of the client's Child/Family Team in the planning and decision-making process. Ensure foster parents/caregivers receive the necessary support services (case-management, care coordination, respite, resources, etc) in order to fully meet the client's needs. + Ensure all services provided are well documented in the client's file in accordance with all WAC and contractual requirements and guidelines. + Ensure all contract required client progress reviews and reports are completed thoroughly and accurately, are well written, and submitted on-time. + Ensure client Referral Agreements and Exceptional Cost Plans are developed to fully represent the client's needs; in accordance with policy/procedure; receive required approvals; and are submitted and renewed on-time. + Ensure each client's file/record is fully in compliance with WAC, DSHS/DLR, DSHS/CA, DSHS/DBHR, KC-BHO, COA Accreditation, and YMCA requirements. + Ensure all clients' information is kept confidential and only released in accordance with HIPAA, DSHS, and YMCA policy and procedure. + Conduct Intake Assessment for non-BRS clients. + Create Individual Service Plans for non-BRS clients. Monitor treatment progress and review ISP on a quarterly basis. + Participate in clinical consults for clients as necessary in order to be able to provide clinical advocacy for clients. In conjunction with health professional, assess clients' mental health needs and determine appropriate level of care and support. + Other duties as assigned. Code of Conduct for Applicants (https://seattleymca.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=191063&hashed=999166779) Qualifications + Bachelor's degree* in psychology, social work or related social services field or equivalent experience, Masters preferred. Other applicable education, training, and experience, which provide the knowledge, abilities, and skills necessary to perform effectively in the position will be considered. + Experience working with teens or young adults in employment, foster care, group care, housing, education, juvenile justice, anti-poverty, vocational support, mental health, chemical dependency and/or homelessness fields. + Ability to teach effective independence skills for a variety of learning styles and to plan supportive activities. + Strong youth engagement and relationship-building skills. + Strong verbal and written communication skills. + Basic computer skills and working knowledge of Microsoft Office. + Ability to transport self and client(s) in a safe and effective manner, and to meet clients at community locations; proof of adequate vehicle insurance coverage is required, or ability to travel to areas without public transportation. + Current state approved First Aid and CPR certification.** + Current approved HIV blood borne pathogens training.** + Prefer knowledge of and previous experience with, diverse populations (language, culture, race, physical ability, sexual orientation, etc.). Ability to speak any language in addition to English may be helpful. * Some Case Manager positions required Bachelor's degree or higher. ** Within 30 days of employment or first available training. Authorized Driver Requirement This safety-sensitive role requires transporting clients as "authorized drivers" for the Y using your vehicle. To meet this requirement, you must be age 21+, have a valid driver's license for at least three years and possessing a driving record that meets Y standards (no more than two moving violations within the last three years, no significant incidents such as reckless driving, DUI/DWI, no tickets 20+ miles above the speed limit etc. within 5 years) and proof of current auto insurance; minimum recommended coverage limits are $300,000 per incident, and current vehicle registration is required. You must also pass a drug screen that will test for impairing substances, including marijuana. Our Commitment The YMCA of Greater Seattle (YGS) is an equal opportunity employer and is committed to creating a diverse and equitable work environment. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by local, state, or federal law. We are a drug & alcohol-free workplace; all job offers are contingent on the results of a background check and (on applicable jobs) drug screening, including screening for marijuana. We participate in the Federal E-Verify system. If you need assistance of any kind with the application process, reach out to recruiting@seattleymca.org or the HR department at 206.382.5082.