Case Manager - The Salvation Army Eastern Territory

Position:   Case Manager

Location:   Easton Corps, 1110 Northampton Street

Availability of Position:  Immediate 

Schedule:  Full time; Monday – Friday, 8:00am-4:30pm

Reporting Relationship: Corps Commanding Officers

Salary and Grade:  $15.00 per hour; 75 Non-Exempt

The Salvation Army is hiring and offers truly excellent benefit package to eligible employees including:

• Generous paid time off every year that includes: holidays, up to 3 personal days, vacation time and sick time.
• Employer funded Pension Plan (company contributions begin after 1 year of employment)
• Comprehensive health care coverage with low cost employee premiums, co-pays and deductibles
• Eligibility for supplemental insurance plans including Short Term Disability, AFLAC and Voluntary Term Life
• Flexible Spending Accounts
• Remitted Tuition Program
• Eligibility for the Federal Government’s Public Student Loan Forgiveness Program
• Most importantly – a job with a good purpose!

Position Overview:  Provide necessary case management services to families and individuals participating in the Pathway of Hope program and assessing the basic needs of low-income individuals and families that come to the Corps for assistance in the form of food and clothing.

1. Complete intake and assessment of potential Pathway of Hope participants and assessing the basic needs of low-income individuals and families that come to the Corps providing assistance in the form of food and clothing.
2. Maintain case record on each participant (includes assessments, a social history, action plan, progress notes, and other supporting documentation).
3. Conduct case management responsibilities with participants in the home and in the office.
4. Track outcome measures for the program accurately and in a timely manner
5. Provide monthly statistical information to Director of Social Services, Corps Officer(s), DHQ, and THQ leadership as necessary
6. Focus on the employment & income needs of participant
   1.  Employment related services include assistance with job search including resume development,
   2. Employment application assistance,
   3. Practice interviews and post interview debrief
   4. Coaching regarding workplace issues that arise including

                 *Developing good working relationships with supervisors and peers,

                    *Time management, and

                    *Enhancing skill levels

7.Referrals to community-based mental health and substance abuse treatment services when applicable 

8. Responsible for ensuring that program participants have access to mainstream health and social service programs such as TANF, Medicaid, State CHIP, SSI, Food Stamps, Work Force Investment Act, and Veteran’s Healthcare programs:

9. Assist participants to enhance personal social support systems through involvement with community activities, their children’s schools and with faith communities

10. Assist in identifying and teaching skills in the areas of:

• Parenting skills,
• Budgeting and personal finance,
• Cooking/nutrition,
• Conflict management,
• Substance abuse awareness,
• Educational advancement, and
• Job readiness and job search training

11. Maintains client record in the Service Point database according to THQ guidelines (training provided)

12. Participate in various community meetings and programs

13. Provide insight and program overview to community agencies and community members as needed

14.Performs related duties as assigned.

15.Strong communication skills, both verbally and in writing. Bilingual in Spanish and English. (Optional)

16. A love and compassion for people who come in needing assistance.

17.Sensitivity to issues related to poverty and the barriers faced by people with low incomes.

18. Willingness to work in a team-based atmosphere.

The above list of job duties is not exclusive or exhaustive and the candidate will be required to undertake such tasks as may reasonably be expected within the scope of the post.

• BSW or BA/BS degree in related social sciences field
• Computer proficiency in Microsoft Excel, PowerPoint and Word\
• Valid PA State Driver’s License
• Hands-on experience developing case records, conducting interviews and performing case management
• This position requires an ability to research community resources to educate program participants
• Must possess good interpersonal skills and a desire to work with disadvantaged families and individuals
• Bilingual Spanish / English, verbally and written, highly preferred to best serve the community
• Must have an understanding of and appreciation for the Mission of The Salvation Army

Child Protection Clearances PA Act 153 requires that all prospective employees complete the following clearance and background checks prior to employment:   PA Child Abuse History Clearance, PA State Police Criminal Record Check and FBI Criminal Record/Fingerprint Check. Meets the Child Protection Clearances required by PA Act 153 to include PA Child Abuse History Clearance, PA State Police Criminal Record Check and FBI Criminal Record Check along with renewals every five years.

Contact: Please submit your resume and cover letter as instructed below.

External candidates interested in this position please apply online at http://careers.salvationarmy.org. 

Internal candidates interested in applying for this position please apply at http://internal-usesalvationarmy.icims.com.   

No Phone Calls Please

Updated by the Divisional Human Resources Department on 5/22/24.
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 All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, disability or protected veteran status.

The Salvation Army’s Mission Statement

The Salvation Army, an international movement, is an evangelical part of the universal Christian church.

Its message is based on the Bible.  Its ministry is motivated by the love of God.

Its mission is to preach the gospel of Jesus Christ

and to meet human needs in His name without discrimination.

Requisition No. 1721