Case Manager - Felton Institute

Case Manager

Felton Outpatient Services Solano

Adult Division

Agency Overview

Felton Institute responds to the needs of our community by providing innovative, evidence-informed social services that transform lives. Our organization offers 50+ programs that address mental health, the unhoused, early care and education, those impacted by the justice system, transitional age youth, as well as aging adults. Our programs combine the latest scientific research with cultural sensitivity and a deep commitment to supporting and reflecting the communities we serve. Felton offers a dynamic, challenging, and supportive work environment where we encourage the use of professional development, that staff can utilize throughout their career.

Program Description

Felton Outpatient Services Solano (FOSS) is a multi-disciplinary team of clinicians, medical providers, case managers, and peer advisors that provide recovery-oriented, culturally responsive, and trauma-informed manner specialty behavioral health services to clients 18 and older (moderate level intensity), who are Solano residents and/or have Solano County Medi-Cal or Kaiser Medi-Cal.  The team will assist individuals experiencing severe mental illnesses that interfere with their ability to live in the community, attend appointments with professionals in clinics and hospitals, and manage mental health symptoms by providing the following outpatient services: mental health services (i.e., assessment, evaluation, plan development, collateral, family engagement, individual and group therapy, individual and group rehabilitation, and interactive complexity), case management/brokerage, crisis intervention, and medication support.

Job Description

Under the supervision of the Program Director, this position participates in a multidisciplinary team serving clients 18 and older (moderate level intensity), who are Solano residents and/or have Solano County Medi-Cal or Kaiser Medi-Cal with severe mental health challenges and co-occurring disorders. The Case Manager provides comprehensive and integrated treatment services, including mental health and substance abuse treatment, case management, and other service connections. This program employs an inter-agency, multidisciplinary approach to provide comprehensive wellness/recovery-based services. Referrals for the program caseload come from Solano County BHCS and the caseload ranges from 20-25 clients to provide the intensive services needed. The case manager collaborates with clinical team to assist in evaluating needs of clients, and co-develops treatment plans, often along with the medication support team. Services may include case management, client advocacy, prevention, and education. The Case Manager works closely with clinicians to maintain accurate detailed observation and progress records for electronic billing data entry.

Specific Responsibilities

• Works closely with an interdisciplinary team of clinical case managers, psychiatric nurse practitioners, psychiatrist, and community specialists to provide intensive services to older adults in crisis.
• Provides crisis intervention and management to prevent hospitalization, and if necessary, facilitates involuntary hospitalization.
• Performs intakes for older adults with psychiatric and dual diagnosis disabilities in a Felton clinic or in their homes.
• Provides case management services, including evaluations, service plan development, assisting clients in accessing housing, financial, medical and other needed services.
• Coordinates with other service providers.
• Maintains clinical records after each client contact or service, in accordance with mandated standards of Alameda Community Mental Health Services.
• Participates in team meetings and case conferences through presentation of cases, discussion of clinical issues and exchange of information and ideas.
• Commits to ongoing training in the geriatric specialization of mental health services, as provided by the Adult Division and Felton Institute.
• Provides information regarding community resources to the general public as needed.
• Other duties and responsibilities that may be assigned from time to time.

Minimum Qualification

• A minimum of 2 years of case management and mental health treatment for at-risk older adults, including co-occuring disorders.
• AA, BA degree in Social Work, Psychology or similar field
• Comprehensive range of mental health and intervention skills
• Ability to work cooperatively on a multi-disciplinary team, and to work with clients with various ethnic backgrounds
• Knowledge of DSM 5, Medi-Cal documentation experience preferred
• Valid CA Driver’s License required – driving is significant part of this position
• Ability to navigate and support clients in the community
• Strong organizational skills
• Strong communication skills both verbal and written
• Strong interpersonal, organizational, and time management skills
• Ability to complete expected tasks within the required time frames
• Ability to provide direct service, navigating throughout the county,
• Ability to prioritize projects and follow through
• Ability to be a team player with a welcoming attitude

Additional Information:

Reports to: Director of Adult and TAY Mental Health Services

Job Type: Full-time

Work Schedule: Onsite

FLSA Status: Exempt

Salary Range: $75,000 - $90,000 Annually (DOE)

Benefits (subject to election and eligibility): Fully-Paid Medical and Dental Plans; Health Reimbursement Card, Paid Time Off (personal, vacation, and sick time), 403B with company match.

Applying Instruction:

Candidates should apply for the position at our career page “careers.felton.org” OR directly email resumes to “jobs@felton.org”.

IMP NOTE: Job responsibilities are subject to change according to program requirements.