Case Manager Infusion/Amb Oncology (2y Med/Surg RN Experience Required) - NYU Family Health Centers

NYU Langone Hospital - Brooklyn is a full-service teaching hospital and Level I trauma center located in Sunset Park, Brooklyn. The hospital is central to a comprehensive network of affiliated ambulatory and outpatient practices, and serves as NYU Langone Health's anchor for healthcare access, growth, and delivery in the entire borough. At NYU Langone Health, equity, diversity, and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace diversity, inclusion, and individual skills, ideas, and knowledge. Learn more aboutNYULangoneHospital Brooklyn, and interact with us onLinkedIn,Glassdoor,Indeed,Facebook,Twitter,YouTubeandInstagram.

Position Summary:
We have an exciting opportunity to join our team as a Case Manager Infusion/Amb Oncology.

In this role, the successful candidate This position is responsible for care coordination with emphasis on services incurred outside the inpatient hospital setting. Care coordination includes assessing health care needs, identifying problems and opportunities for improvement, implementing interventions, managing the patient care transition process, assisting patients throughout care episodes, coordinating and facilitating care for patients with complex and chronic conditions, providing disease education, and promoting evidence based health care services. The individual in this position works as part of an interdisciplinary team to ensure high quality outcomes for patients/ families struggling with chronic disease management.

Job Responsibilities:

• Provide care coordination for patients including patient navigation, chronic disease management/education and interdisciplinary collaboration while complying with department and agency policies and procedures and othercontractual requirements.
• Performs other duties as assigned or volunteered in alignment with medical center mission, goals and values.
• Demonstrates an ability to identify and shift priorities within work assignment to effectively manage patient care load.
• Works to ensure that patient outcomes are achieved within established timeframes using appropriate resources.
• Anticipates and/or identifies discharge planning issues and effectively collaborates with the social worker, patient accounts representative, home care and /or skilled nursing facility liaison, other outpatient care representatives to address needs such as financial aid and/or post-acute service arrangements.
• Identifies barriers to care and presents information to appropriate operational leaders to assist in the development of strategies for improvement.
• Coordinates and ensures that the interdisciplinary plan of care and the discharge plan are consistent with the patient's clinical course, continuing care needs and covered services.
• Demonstrates ability to implement an alternative planwhen modifications are required.
• Ensures post discharge plan of care is appropriately coordinated with and communicated to providers of post discharge care including but not limited to significant others, SNF and home care agencies.
• Identifies potentially unnecessary days and discusses plan of care with treatment team to reduce or eliminate same. Escalates problem as per process to eliminate delays as possible.
• Demonstrates knowledge of disease process, available resources, and treatment modalities, assessing their quality and appropriateness for specific disabilities, illnesses and injuries.
• Encourages and facilitates high level of collaboration with medical staff, interdisciplinary team, and agencies contracted to provide continuing care services.
• Provides informal education for hospital personnel that enhance their knowledge regarding clinical pathways, reimbursement issues, federal/state regulations, discharge planning issues and early recognition of post-hospital needs.
• Monitors patient progress toward goals.
• Communicates promptly and effectively with responsible medical, nursing and ancillary staff to ensure documentation adequately reflects patient clinical status.
• Coordinates post discharge appointments if hospitalized with providers to ensure cross continuum continuity of care.
• Acts as a resource to physicians/ staf.
• Facilitates efficient care processes and follows through on delays in work-up, treatment and/ or discharge. Expedites testing/procedures to prevent avoidable delays and facilitate movement towards next level of care.
• Communicates salient clinical parameters through chart abstraction.
• Assists in the appeal process (concurrently and retrospectively) for appeal of treatment and procedures.
• Work in an ever evolving environment that can include telemedicine, phone based support and in-person care in clinics in the field and the community.
• Meet all other expectations and responsibilities of the program/initiative agreement as related to care coordination.
• Initiate/maintain professional development plan including goals for self-improvement and to sustain clinical and NYULMC competencies; attend and participate in program/initiative teleconferences, program enhancement,trainings and meetings, as required.
• Participate in team based support and contribute to ongoing program design and development as lessons are learned from the field and process improvement work is performed within the department.
• Use the Epic electronic medical record to conduct care coordination activities and comply with associated policies and procedures including those for work flow and consistent documentation.
• Follow evidence based guidelines and contact standards to facilitate closure of gaps in care and encourage use of in network services.
• Interact with relevant providers stakeholders and collaborate with relevant staff to support regular interactions with program.
• Engage patients in taking a proactive role for managing their health, medications, treatment and rehabilitation needs, and follow-up appointments and refer patients to the appropriate community based, health plan or otherprograms.
• Work with patient and care team care to conduct assessments that result in a comprehensive care plan that contains goals prioritized by the patient and/or provider. Track overtime goal outcomes, interventions, andcontinue to reassess the patient's needs as appropriate. Establish appropriate timeframe for frequency of follow- up activities and provide closure and referral services as patient move through and complete programming.
• Monitor remote patient monitoring tools and notify interdisciplinary team when follow-up is required to address out of range results.

Minimum Qualifications:
To qualify you must have a Bachelors Degree required. A combination of experience and other education credentials will be considered in lieu of Bachelors Degree At least five years relevant clinical experience with demonstrated leadership skills required. Experience in Quality Improvement, Utilization Management, Case Management preferred. Microsoft Office skills required, database/spreadsheet skills preferred. Ability to learn computer programs as needed. Willingness to devote the time required completing assigned tasks on schedule. NYS licensed Registered Nurse..

Required Licenses: Registered Nurse License-NYS

Preferred Qualifications:
5 years recent clinical experience with demonstrated leadership skills preferred
Experience in Quality Improvement, Utilization Management, Case Management preferred
Case Management certification Preferred.
BLS required

Qualified candidates must be able to effectively communicate with all levels of the organization.

NYU Langone Hospital - Brooklyn provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents.

NYU Langone Hospital-Brooklyn is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online.
If you wish to view NYU Langone Hospital- Brooklyn's EEO policies, please click here. Please click here to view the Federal "EEO is the law" poster or visit https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm for more information.

NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $112,397.55 - $142,397.55 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

To view the Pay Transparency Notice, please click here