Case Manager Lead - South King County Youth Shelter (SKYS) - YMCA of Greater Seattle

Overview Our Commitment to Equity The Y actively promotes a culture free from bias and injustice. We are dedicated to removing institutional and systemic barriers that result in oppression and racism. We will be accountable to marginalized communities for creating equitable and sustainable environments where social justice is woven into every facet of our programs, and by caring for our communities in a culturally versatile and respectful manner. Job Summary The Lead Case Manager position is a great opportunity to join a dynamic team providing 24-hour shift supervision for youth and young adults, ages 16-18, in an Adolescent Transitional Living Program. In partnership with DCYF, this exciting new program will serve up to 5 young people at any one time and will focus on providing daily supervision, individualized support, age-appropriate interventions, developmentally appropriate and culturally responsive independent living skills activities, and preparation for independent housing with a trauma informed and empowering approach. This position is at the Social Impact Center Y, the social services branch of YMCA of Greater Seattle (YGS). The mission of the Social Impact Center Y is to accelerate young people's ability to build safe, successful, and happy lives. Every year, we serve 5,000 children, youth, young adults, and families across King County with programs that aim to strengthen young people's ability to develop to their fullest potential through four strategies: reducing risk factors; navigating systems towards successful life transition; ensuring stability, safety and wellness in times of crisis; and building competencies and social capital. The Social Impact Center Y's programs include housing, behavioral health, foster care licensing, violence prevention, education, and employment. Many of the young people we serve have had involvement in the foster care, criminal justice system, and/or homelessness systems. Position Type/Expected Hours of Work This is a full-time, hourly position with an anticipated schedule of Monday - Friday, 11am-7pm. Schedule will vary depending on site coverage needs, youth appointments, intakes and audits. Coverage will include occasional evenings and weekends. This is an in-person, onsite role in Auburn, Washington. What you'll get from working at The Y + Membership to the YMCA of Greater Seattle for you and your household + Medical, Dental, Vision, and Life insurance + Retirement with generous employer contributions + Free access to mental health resources + Rapidly-accruing paid time off (PTO) + Discounts on qualifying YMCA of Greater Seattle childcare and day camp programs Hiring Range: $26.70 - 29.37/hr Responsibilities + Provides specialized services in education, employment/career development, housing, technology or other designated field and supports them in achieving their goals. + Build strong relationships with Y program participants to effectively provide quality services. + Delegate tasks to Direct Care Staff and provide coaching on youth services. + Develops individualized, strengths-based, youth-driven service plans. + Supports program director(s) in ensuring high-quality service delivery, contract and licensing compliance and outcome achievement; must understand contract/grant terms and conditions for all three contracts and Regional Licensing WAC's. + Participate in monthly meetings with DCYF social workers, Shared Planning Meetings, Family Team Decision Meetings. + Case coordination with other community partners, DCYF social workers, schools, and other service providers on the youth's team. + Complete client intakes/exits, data entry and management, records requests, maintain contractual and licensing file requirements, and participate in internal file audits for all three in-house contracts. + Maintains clear, professional, timely participant contact notes, service plans, progress updates, outcomes and other documentation in designated databases. + Teaches life skills, job readiness or other subject matter individually and/or in groups, often experientially. Coordinate delivery of life skills workshops. + Complete referrals and collaborate with community partners and other YSIC programs. + Builds and maintains collaborative relationships with funding liaisons, other service providers, businesses and/or educational institutions as related to specialized services. + Facilitate youth behavior conversations/contracts, lead house house meeting, and coach Direct Care Staff in these areas. + Supports participant success in key domains such as safe and stable housing, permanent connections to supportive adults, education and employment, health and well-being, and life skills. + Support with shift coverage and program supply shopping as needed. + This role will participate in the after hours on-call rotation. Code of Conduct for Applicants (https://seattleymca.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=191063&hashed=999166779) Qualifications + At least one of the following: + Masters degree. + Bachelor's degree. + Four years' full-time work experience directly working with, managing, or overseeing vulnerable populations in a related field. + Ability to teach effective independence skills for a variety of learning styles and to plan supportive activities. + Strong youth engagement and relationship-building skills. + Strong verbal and written communication skills, including skills in coaching and giving/receiving feedback. + Strong organizational skills. + Basic computer skills and working knowledge of Microsoft Office. + Ability to transport self and client(s) in a safe and effective manner, and to meet clients at community locations; proof of adequate vehicle insurance coverage is required, or ability to travel to areas without public transportation. + Driver's license required. + Current state approved First Aid and CPR certification.* + Current approved HIV blood borne pathogens training.* + Prefer knowledge of and previous experience with, diverse populations (language, culture, race, physical ability, sexual orientation, etc.). Ability to speak any language in addition to English may be helpful. * Within 30 days of employment or first available training. Authorized Driver Requirement This safety-sensitive role requires transporting clients as "authorized drivers" for the Y using your vehicle. To meet this requirement, you must be age 21+, have a valid driver's license for at least three years and possessing a driving record that meets Y standards (no more than two moving violations within the last three years, no significant incidents such as reckless driving, DUI/DWI, no tickets 20+ miles above the speed limit etc. within 5 years) and proof of current auto insurance; minimum recommended coverage limits are $300,000 per incident, and current vehicle registration is required. You must also pass a drug screen that will test for impairing substances, including marijuana. Our Commitment The YMCA of Greater Seattle (YGS) is an equal opportunity employer and is committed to creating a diverse and equitable work environment. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by local, state, or federal law. We are a drug & alcohol-free workplace; all job offers are contingent on the results of a background check and (on applicable jobs) drug screening, including screening for marijuana. We participate in the Federal E-Verify system. If you need assistance of any kind with the application process, reach out to recruiting@seattleymca.org or the HR department at 206.382.5082.