Case Manager - Mid-Columbia Center for Living
Onsite, OR 97058
About the Job
Working Title: Case Manager
Program: Community Support Services-Aide and Assist
Reports To: Clinical Supervisor- Aide & Assist
Employment Type: Monday- Friday 8:30 a.m. – 5:00 p.m.
Location: Onsite, The Dalles (Serving Wasco, Hood River, and Sherman Counties)
Pay Range (Dependent on experience):
- Case Manager Level 1:$27.28-33.16/hour
- Case Manager Level 2: $31.54-38.34/hour
FLSA Status: Non-Exempt
Description:
The Case Manager provides case management services to assigned clients. This position assesses eligibility, assists clients in accessing services, and collaborates with Agency and community professionals in case planning and service coordination, while meeting the standards set by the Agency and Oregon Health Authority.
The Case Manager I or II for the Aid & Assist program focuses on supporting individuals engaged with the criminal justice system. This position provides coordination of care while clients are incarcerated, hospitalized and in community with clients and their treatment teams, as well as assists in securing residential placements to/from higher levels of care. Provides education around the legal system and processes.
Mid-Columbia Center for Living (MCCFL) is a Certified Community Behavioral Health Clinic (CCBHC) that specializes in providing services that are both trauma-informed and recovery-oriented to persons / consumers with mental illness and addictions. Trauma-informed care includes safety, choice, collaboration, trustworthiness and empowerment for both clients and staff. MCCFL serves Hood River, Wasco, and Sherman Counties and utilizes a consumer-involved, consumer-engaged, and consumer-driven model. MCCFL provides a whole-person care approach to adults and children to address both physical and mental health needs. MCCFL offers a variety of programs including a mobile crisis unit, intensive case management, ongoing counseling, community support, supported employment, jail diversion, hospital discharges, hearings, and more.
Qualifications:
What skills and education do you need:
For Case Manager Levels I and II:
- Two (02) years of responsible experience in human services is required AND
- Bachelor’s degree in a MHACBO qualifying field OR
- High school diploma and six (06) additional years of equivalent training and work experience in human services or related field.
- Experience working with the severe and persistent mentally ill population is preferred.
- Bilingual fluency in Spanish/English is preferred.
- Must possess a valid Oregon or Washington Driver’s license and be insurable for client service purposes and for travel between business offices, meetings and/or trainings.
- Must pass all criminal history check requirements as required by ORS 181.536-181.537 and in accordance with OAR 407-007-0200 to 407-007-0370.
- Certified as a Qualified Mental Health Associate (QMHA) by the Mental Health and Addiction Certification Board of Oregon (MHACBO) or register as QMHA-R within 14 days of hire.
- Certified as a Qualified Mental Health Professional (QMHP) by MHACBO or register as QMHP-R within 14 days of hire.
- Master’s degree in a MHACBO qualifying field.
- Provide Case Management services to all assigned clients. Services are provided in a variety of community settings, with consideration to client preference.
- Assess eligibility of potential clients utilizing agency standards and processes. Assist enrolled clients in acquiring services and resources needed to achieve treatment goals and maintain independence within the community. Coordinate with other community partners to develop, provide, and maintain a rich array of services and resources for clients.
- Participate in appointments, medication delivery, and accurate and timely documentation in client record.
- Provide transportation for clients when required.
- Meet minimum client service productivity requirements as may be set by the Agency to meet requirements of outside funding and/or reimbursement sources.
- Utilize agency clinical software system to prepare current client records and reports as necessary and required. Maintain timely and coherent progress notes and plans. Ensure that client records and other documentation are up-to-date and justify the case management services provided.
- Adhere to all clinical and MCCFL program policies and procedures. Remain updated on all applicable rules and Oregon Administrative Rules (OARs).
- Participate in all team and agency meetings as scheduled. Attend local, regional, and/or state meetings as requested by Supervisor/Manager.
- Within the scope of the position, perform duties independently in the community and promote a positive image of the agency.
- Depending upon department, this classification may provide after-hours emergency services on a 24-hour, rotating basis, such as telephone consultation, crisis intervention, and pre-hospital screening examinations if qualifications for this service are met. Such duties may be required as an essential responsibility based upon budget and/or staffing levels in specific departments and/or locations.
- May provide some administrative support to the team. This may include tasks such as opening and closing case files, greeting visitors and clients, screening telephone calls, etc.
- Regular and reliable attendance; professional communication with all contacts; maintain confidentiality.
Position-Specific Essential Responsibilities of the Case Manager I or II: (This position may include any of the aforementioned general responsibilities plus the following):
- Provide case management support (including symptom monitoring, skills training, and needs assessments) to Aid & Assist and Jail Diversion clients.
- Actively participate in joint case planning and coordination with multi-disciplinary teams that may be engaged with the client including community partners and placements, i.e.. residential facilities, Oregon State Hospital, and Northern Oregon Regional Corrections (NORCOR).
- Coordinate care for clients committed to restoration treatment at higher levels of care including discharge planning, in collaboration with Choice Model and the Enhanced Needs Care Coordinator (ENCC).
- Complete community restoration assignments including Legal Skills Training to .370 Aid & Assist defendants to promote adjudication.
- Participate in Mental Health Court proceedings, joining community partners to case plan and support justice system involved defendants.
- Actively participate in meetings to collaborate with community partners including jail, community corrections & housing systems.
We recognize your value and will strive to keep you engaged and appreciated. The selected candidate will receive:
- Competitive salary, dependent on experience.
- 95% employer-paid comprehensive medical, dental, and vision coverage for employees only. Low deductible plans for family coverage through PEBB
- PERS Retirement Contribution
- 11 Holidays including 1 floating holiday
- 10 days paid vacation for non exempt employees
- 12 sick days a year
- Education reimbursement and loan forgiveness- HRSA!
The hiring process:
- Application review
- Questionnaire (if additional information is needed)
- Panel Interview
- Possible second-round panel interview
- Conditional Offer
- DMV Record Review, if the position requires driving
- 10 Panel Drug Screen (Although recreational marijuana use is legal in the state of Oregon, you will not be considered for this position if you’re unable to pass a pre-employment drug screening due to federal regulations.)
- Criminal History check through Orchards BCU
- Reference check
- Licensure Primary Source Verification
MCCFL provides reasonable accommodations for qualified individuals with disabilities. To request accommodation in the recruitment or selection process, please contact human resources at 541-288-4359 or email hr@mccfl.org.
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