Case Manager - Center for Addiction Treatment

Job purpose

Provide case management, psychoeducation, and clinical documentation under the supervision of the Residential Supervisor.

Duties and responsibilities

• Aid patients in obtaining necessary services, such as housing assistance, food, clothing, medical services, educational services, vocational services, etc.
• Develop and implement individualized treatment plans, and other clinical documentation.
• Build and maintain positive relationships with referral agencies.
• Able to maintain a minimum of 50% productivity requirements.

• Facilitate psychoeducation groups using provided material.

Qualifications

Certified by the Ohio Chemical Dependency Professionals Board. Previous experience is not required but prefer one-year paid experience in case management. Basic computer and Microsoft office skills are required.

Competencies

• Reporting- Reports unusual incidents through variance reporting to agency management.
• Infection Control- Maintains infection control standards by practicing universal precautions.
• HIPAA- Knowledge and ability to apply HIPAA laws and Federal Regulations protecting patient privacy and rights.
• Patient Rights- Adheres to all patient rights standards as well as serves as a resource to patients regarding those rights.
• Professional- Exhibits professional behaviors such as maintaining the CAT Code of Ethics, working cooperatively with others following CAT personnel polices etc.
• Adaptability- Adapts to change, open to new ideas and responsibilities.
• Communication- Communicates well, delivers presentations, has good listening skills.
• Conflict Management- Good listener, committed to finding solution to problems, works well with difficult people.
• Customer Service- Works well with customers, promotes a positive image of the company, strives to solve issues raised by customers.
• Decision Making- Able to reach decisions, takes thoughtful approach when considering options, seeks input from others, makes difficult decisions.
• Dependability- Meets deadlines, works independently, accountable, maintains focus, punctual, good attendance record.
• Ethics- Honest, accountable, maintains confidentiality.
• Initiative- Takes action, seeks new opportunities, strives to see projects to completion.
• Innovation- Creative, offers new ideas, risk taker, amenable to change.
• Interpersonal Skills- Builds strong relationships, is flexible/adaptable, works well with others, solicits feedback.
• Job Knowledge- Understands facets of job, aware of duties and responsibilities, keeps job knowledge current.
• Organizational Skills- Information organized and accessible, maintains efficient work space, manages time well.
• Problem Solving- Strives to understands contributing factors, works to resolve complex situations.
• Product Expertise- Knowledgeable about CAT programs, services, history, and impact in the community.
• Productivity- Manages workload, works efficiently, meets goals and objectives for productivity.
• Quality- Strives to eliminate errors, accurate work is a priority, seeks opportunities to improve product/services.
• Self- Development- Looks for opportunities to increase knowledge, works to increase responsibility, strives to achieve personal goals.
• Strategic Thought- Works to establish and articulate vision, shows creativity when defining solutions.
• Teamwork- Accountable to team, works to meet established deliverables, appreciates view of team members, respectful. Ability to work well with individuals of diverse ages, cultures, races, religions, socioeconomic backgrounds, disabilities, gender and sexual orientation.

Clinical Competencies

• Addiction Knowledge
• Case Management
• Crisis Management
• Documentation
• Medication Assisted Treatment (MAT)
• Patient Education
• Referrals
• Safety
• Scheduling
• Sigmund (Electronic Medical Record)
• Suicide Reporting
• Supervision Participation
• Treatment Planning
• Withdrawal Recognition

Working conditions

Reports to the Residential Supervisor. Supervision occurs through regular individual supervisory sessions, participation in group supervision meetings, daily census report, and review of compliance with clinical performance standards and measures through chart audits.

Work Schedules and job functions are subject to change relative to the needs of the organization.

Physical requirements

• While performing the duties of this job, the employee may need to remain in a stationary position for long periods of time;
• Position may require individual to communicate, converse and exchange information with others;
• Position may require individual to perceive communications via email, phone or in person;
• Nothing in this job description restricts CAT rights to reassign or assign duties and responsibilities and does not proscribe or restrict the tasks that may be assigned.