Case Manager Supervisor - Wayside Recovery Center

For nearly 70 years, Wayside has been a leading provider of comprehensive care for women with substance use disorder, trauma and mental health needs.

We also focus on children and families with our family-centered services to stabilize and break the cycle for future generations. In joining the Wayside team, you will become part of an ethical, compassionate, innovative staff that works together to empower women, children and families in our community. Wayside is an equal opportunity employer and encourages diverse candidates to apply.  

We are looking for employees who are:

• Passionate for our mission
• Client-focused
• Strong with interpersonal skills, a team player
• Calm under pressure
• A problem solver

In exchange, we will empower you with:

• Health, Dental and Vision benefits
• Company paid long-term and short-term disability, and life insurance
• Generous paid time off
• Student loan forgiveness through the Public Service Loan Forgiveness program
• Retirement savings plan with employer match (4% match after 1 year of employment)

The Case Manager Supervisor will provide support, supervision, and oversight of the case management team and ensure team goals are achieved. This role will also provide direct case management services to individuals accessing Wayside services, including direct outreach, home visitation case management, advocacy services, resource linkage and recovery support. This position will be responsible for ensuring grant outcomes and compliance.

This position will be fulltime Monday-Friday daytime hours

JOB RESPONSIBILITIES:
Duties including, but not limited to, the following:

• Provide weekly direct supervision, oversight, and support to a staff team of case managers. Recruit, train, hire, evaluate and manage disciplinary actions as necessary. Provide coverage for these staff during illness, leaves or vacations.
• Provide training and support to the team to ensure compliance with applicable ethical requirements, appropriate boundaries, and the ability to articulate the unique supervisory requirements of the case manager role
• Facilitate case management team meetings, assist with training and education of case management staff.
• Provide trauma-informed care to a diverse population.
• Provide site specific and in-home case management for Wayside Recovery Center clients, including case management, education groups, individual sessions, resource linkage, collaboration, and coordination of care.
• Facilitate group services
• Assist clients in setting goals based on their individual needs assessments, and in identifying steps to achieve their goals; monitor progress.
• Identify high-quality community providers and agencies whose services are relevant to client needs. Provide outreach services to engage and connect clients with the community agencies that will help meet their needs and goals.
• Coordinate scheduling and attend case staffing and appointments with community providers with whom client is involved. Maintain regular contact with client’s network of service providers
• Make appropriate referrals and coordinate care to assist client in obtaining resources and meeting treatment planning goals.
• Provide required education for Statute 245G substance use disorder treatment program.
• Maintain accurate, timely and complete records, including but not limited to documenting progress, screenings, collateral contacts, and goal planning.
• Maintain on-going communication with multi-disciplinary team and collateral workers, including providing written reports and discharge information.
• Role model behavior that is consistent with and supportive of people in recovery from substance use disorder.  Such behavior will include upholding ethical standards of Wayside Recovery Center programs, reliable attendance, mediation and/or conflict resolution, respectful assertiveness and open communication.  Demonstrate respect and appreciation for diverse cultures and lifestyles.
• Collect and record data in a timely manner- as assigned for grant purposes

Additional Duties:

• Assist in program planning, implementation, and evaluation.
• Participate in in-services, workshops and other continuing education relative to quality client care.
• Follow all Statute 245G and individual licensing requirements and standards, including, following confidentiality laws and mandated reporting.
• Provide transportation to client appointments and to obtain resources as needed.
• Provide crisis intervention/evaluation as needed.
• Participate in weekly supervision and staff meetings.
• Represent Wayside Recovery Center in the community in a positive and constructive manner.
• Perform additional duties as assigned.

QUALIFICATIONS: 

• Bachelor’s degree in behavioral sciences or related field
• Must be able to pass DHS background study
• 1 year supervision experience.
• Demonstrated experience working effectively with diverse individuals and communities particularly with populations including Black, Indigenous, and People of Color
• Demonstrated ability to work with and relate effectively to women and children of diverse economic and cultural backgrounds.
• Previous experience and/or understanding of substance use disorder and recovery
• Must have current MN driver’s license and good driving record.
• Must have reliable transportation.
• Must be eighteen years or older.
• Strong attention to detail and flexibility; thinking capabilities and humor are welcome

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