Case Manager UPC FED - Connections Health Solutions

Overview

We’re not just behavioral health people—we’re crisis people. Connections has built a model that combines medical and recovery-oriented treatment that gets people connected to community-based resources and back to their lives faster.  Our aim is for solutions, not just stop-gaps. Real support, not restriction.  We have proven that our model improves access, creates hope and makes the behavioral health crisis system work better, and we’re finding better ways to do it every day. Our story Originally founded by two emergency room psychiatrists, Dr. Chris Carson and Dr. Robert Williamson, Connections Health Solutions brings 30 years of experience serving individuals in crisis and operates two of the nation’s largest and most studied crisis response centers and is currently expanding to more states.  Since opening our doors, we have provided care and treatment for hundreds of thousands of individuals in crisis.

Responsibilities

What You'll Bring:

 

The Case Manager 1 facilitates admission intakes, treatment planning, discharge planning, obtaining collateral and assisting in the legal process; and initiating personalized care for individuals who are in crisis and stabilizing from crisis. Works collaboratively with the Interdisciplinary Treatment Team to coordinate care and discharge planning for individuals, their family members, clinics, local providers, and/or other referral sources. This position will carry a caseload and act as ambassador to community partners.

 

• Collaborates with the Crisis Therapist to develop and implement an individualized person-centered Treatment Plan that is appropriate for brief intervention. Completes the signed Treatment Plan and reviews with each individual and any other involved parties.
• Gathers collateral from the individual and involved parties to provide a more thorough assessment of what the BHR’s immediate needs are for treatment and discharge.
• Actively coordinates care for patients to ensure services are coordinated with facility staff. Identifies and addresses gaps in service needs for participating parties in service delivery to the patient and makes appropriate recommendations to meet individuals' needs upon discharge. 
• Collaborates with the Interdisciplinary Treatment Team to engage, monitor, and communicate with the individual ensuring that safety is maintained while meeting the individuals' needs.
• Maintains the Electronic Health Record (EHR), including documentation of activities performed as part of the service delivery process. Obtain signatures from patient regarding treatment, as necessary. Documents all services and individual activities in the medical record regarding brief interventions, coordination of care, discharge planning, treatment planning, etc.
• Maintains a working knowledge of the Title 36 Involuntary Commitment process. Monitor the petition process to ensure timeliness is adhered to, forms are complete and thorough, and when subpoenaed, attends COE hearings.
• Maintains a working knowledge of the Maricopa County Regional Behavioral Health Authority (RBHA) system and potential funding sources.
• Participates in individual and group supervision as required. Participate in ongoing education, including in-services, training, and other activities to maintain and improve competency.  Demonstrates competency through post-testing, skill observation, and performance as assessed by direct supervisor.
• Performs all other duties as assigned.

Qualifications

What You'll Bring:

 

• An Associate’s degree in behavioral health or related field
• At least 2 years of behavioral health experience
• The Company has a mandatory vaccination policy. All successful applicants must be fully vaccinated, including showing proper documentation, or otherwise be exempt pursuant to the Company’s exemption process prior to their start date as a condition of employment

 

It Would Be Great if You Had:

 

• At least 4 years of behavioral health experience
• Bachelor’s degree in behavioral health or related field 
• Knowledge and experience with AZ Title-36 legal process

What We Offer:

 

Full-time only:

• Employees (and their families) are offered comprehensive health insurance, including Medical, Dental, Vision, Accident, Critical Illness, and Hospital Indemnity
• CHS pays for Basic Life, AD&D, Short and Long-Term Disability
• Voluntary Life insurance option for employees and their families
• Health Savings Accounts (with $1,000 to $2,000 employer contribution depending on plan)
• Flexible Spending Accounts (health care and dependent care)
• 401k company match after 6 months (50% of deferrals up to 6% of compensation)
• Generous PTO starting at 160 hours accrued annually and 12 recognized company holidays

 

All employees (Pool, Part-time and Full-time):

• Employee Assistance Program to help with confidential emotional support, work life solutions, financial solutions, legal assistance, or online support
• Online Subscription to Headspace, a digital mindfulness and meditation platform
• After 90 days, you are auto enrolled in the 401k Plan 

 

Connections Health Solutions is proud to be a Second Chance employer.

EEO Statement

Connections Health Solutions is an equal opportunity employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. We are committed to creating an inclusive and welcoming environment for all employees and applicants.