Caseworker - Family First Mental Health

Job Overview 

Under general supervision, provides one-on-one behavioral interventions with children, youth and/or adults receiving specialty mental health services in the client's home/residential placement/school or during community outings; performs related work as 

assigned. 

Education Qualifications Experience 

• Human service field with less than one year of full-time, post-graduate degree accumulated MH/DD/SA experience with the population served, or a substance abuse professional with less than one year of full-time, post-graduate degree accumulated supervised experience in alcoholism and drug abuse counseling. Supervision shall be provided by a qualified professional with the population served until the individual meets one year of experience. 
• Graduate of a college or university with a bachelor's degree in a human service field with less than two years of full-time, post-bachelor's degree accumulated MH/DD/SA experience with the population served, or a substance abuse professional with less than two years of full-time, post-bachelor's degree accumulated supervised experience in alcoholism and drug abuse counseling, 
• One-year documented experience in the delivery of mental health treatment to children and /or adolescents. 
• High School diploma (additional 5 years’ mental health experience preferred) 

Training Requirements 

CTS Health orientation Rule 132 Service Definition OIG Rule 50 

First Aid/CPR, HIPAA, Client Rights, 

Confidentiality, Mandated Reporter, Health and Safety, Cultural Competency, Workplace Violence and Safety, Waste, Fraud & Abuse 

Responsibilities and Duties 

• Maintain assigned caseload of weekly billable insurance hours. 
• Responsible for ensuring services are provided in the community. 
• Participating in the person-centered planning process. 
• Providing direct community-based behavioral health services and support for the individual and family as indicated in the Person-Centered Plan. 
• Monitor and track consumer hours and annual intake dates and complete as assigned. 
• Assisting the Case Manager in monitoring and evaluating the effectiveness of interventions as evidenced by symptom reduction and progress toward goals. 
• Responsible for completing the OnTarget tasks assigned within 24 hours.  
• Assisting the Case Manager with consulting identified non-medical providers, engaging community and natural supports and including their input in the person-center/ed planning process. 
• Ensure that all information obtained while at Carolina Therapeutic Services is kept confidential and will remain confidential beyond employment. 
• Ensure confidentiality training is updated. 

Provider Responsibilities 

• Report critical concerns, problems, and lack of engagement to supervisor in a timely manner and actively seek Supervisor’s input and assistance to resolving the concern. 
• Participate in multi-disciplinary staffing and meetings. 
• Attends all appropriate in-services, workshops, or continuing education programs, which are trainings provided by CTS Health or on behalf of CTS. 
• Responsible for completing appropriate annual intakes. 
• Maintains strict confidentiality according to all Federal and State guidelines and requirements. 
• Exemplifies personal and professional conduct. 
• Upholds the Professional Code of Ethics. 
• Maintains a cooperative relationship with employees, treatment staff and others. 
• Adheres to and supports facility policies, programs and activities. 
• Demonstrates tact, courtesy, and a positive approach to communication and interaction with other employees, visitors, physicians, etc. 
• Responsible for personal development to ensure current knowledge in the profession.  
• Responsible for maintaining a safe, clean and drug free environment in the office space utilized. 
• Willingness to work beyond what is required periodically. 
• Maintain service notation that meets agency notation standards, Medicaid standards, and/or any other auditing agency such as the LME. (For timeliness, quality, and completeness). This notation must include: I) the purpose of contact; 2) describes the provider's interventions; 3) effectiveness of the intervention; 4) the time spent performing the intervention; and 5) signature (degree/credentials or position) of person providing service. 
• Must maintain the flexibility to respond to client needs and crisis situations beyond the agencies normal working hours. 
• Deliver services in various environments, such as homes, schools, jails (for state funds only), homeless shelters, etc. 
• Perform any other job-related duties as specified by a supervisor.