Cash Bundle and Outgoing Referral Coordinator at Muskegon Surgical Associates

Muskegon Surgical Associates is recruiting for a full-time Cash Bundle and Outgoing Referral Coordinator. This position will be located at 1316 Mercy Drive in Muskegon, Michigan. 

Muskegon Surgical Associates, PC has been providing surgical care to West Michigan since 1972. We are an independently owned multi-specialty practice consisting of 14 surgeons and 110 employees. Muskegon Surgical Associates provides quality health services for patients in West Michigan and is made up of numerous areas of surgical expertise including General Surgery, Vascular Surgery, Plastic Surgery, and Hand Surgery. In addition, we have a complete Vascular Lab, Office Based Lab, Occupational Therapy services, Medical Spa, and Ambulatory Surgery Center.

ROLES AND RESPONSIBILITIES:

• Cash Bundled Surgery: Responsible for coordinating physicians’ cases in an efficient manner.
•  Planning and Execution: Develops proposals and provides follow-up regarding long and short-term goals, objectives and strategies.
• Pricing and Financial Management: Consult with customers and potential clients and offer a broad and deep understanding of all products and services.
• Sales Production: Vital to driving sales, promoting and selling services/products. Responsible for quotes/estimates given at consultations and discussing finance options.
• Outgoing Referral Coordinator: Address all referrals in a timely manner. 
• Patient Advocate: Provide excellent customer service in the referral process by providing patient support and follow up. May be required to ask questions to further determine patient and physician needs when needed.

TRAINING AND EXPERIENCE REQUIREMENTS:

• High School Diploma or graduate of accredited Medical Assistant program or comparable education