Cash Services Section Manager - Federal Reserve Bank (FRB)

Manages one or more functional units within the Cash Services Department and assumes responsibility for the department in the Director or Manager’s absence. Ensures the appropriate circulation of a significant value of currency/coin inventory to meet the needs of financial institutions and public citizens during normal operations and periods of contingency events. Develops, trains, counsels and evaluates subordinates. Addresses operational problems by identifying and implementing viable resolutions. Maintains extensive technical knowledge and ensures proper application of all Cash governing procedures including Custody Control Standards, Treasury Currency Operational Manual, District Procedure Manual, and other Cash governing documents. Performs and/or directs procedural and financial audits of operating units and recommends, develops and implements programs to improve quality and enhance productivity.

Key Responsibilities:

• Recommends, develops and implements programs to improve quality and enhance productivity. Monitors department performance in relation to established productivity and quality standards to achieve maximum operational efficiency. Performs and/or directs operational studies and analyses. Addresses operational problems by identifying and implementing viable resolutions. Provides excellent customer service through effective communication with financial institutions regarding problem issues and subsequent solutions.

• Develops and administers subordinate supervisory and operations personnel. Directs and/or conducts training in operation procedures and controls to enhance performance and ensure strict compliance with all applicable regulatory guidelines. Prepares and administers in-depth performance evaluations. Counsels/coaches staff on performance and personnel related matters. Recommends salary actions and recognition for employees. Proposes and/or administers disciplinary action as needed.

• Manages one or more functional units within the Cash Services Department and assumes responsibility for the department in the Director or Manager’s absence. Ensures the appropriate circulation of a significant value of currency/coin inventory to meet the needs of financial institutions and public citizens during normal operations and periods of contingency events. Contributes to the development of department goals, objectives and programs. Provides input into the department's annual operating budget.

• Provides technical assistance to staff and field engineers. Performs testing of highly technical processing equipment to ensure conformity with all applicable Treasury, Board of Governors, Federal Reserve System and District regulatory policies and procedures. Coordinates equipment maintenance/repair with field engineers and other outside contractors. Performs supervisory duties as prescribed in the Treasury Currency Operations Manual.

• Reviews and tests procedures and controls to ensure accurate unit audits. Monitors compliance with controls, standards and operational guidelines. Performs and/or directs procedural and financial audits of operating units, offsite coin terminals, strategic inventory locations, custodial inventory sites and outsourced depots to ensure deficiencies are corrected in a timely manner. Ensures staff members review controls and procedures and receive adequate training and ensures procedure manuals are maintained in current status. Compiles and reviews statistical data for the Difference Trend Analysis. Monitors and approves department expenses.

• Assists in management oversight responsibilities for off-site Bank assets and operations. Represents the department to deposit institutions and other groups. Prepares and distributes operations bulletins and procedures.

Education: High School Diploma or GED; Associate's Degree or 2 years equivalent experience preferred

Experience: Two to Five years preferred

Knowledge Areas:

• Production Management

• Mechanically Inclined

Technical Skills:

• Good written/oral communication

• PC Skills - Office Suite

Our total rewards program offers benefits that are the best fit for you at every stage of your career:

• Comprehensive healthcare options (Medical, Dental, and Vision)

• 401K match, and a fully funded pension plan

• Paid vacation and holidays; flexible work environment

• Generously subsidized public transportation

• Annual tuition reimbursement

• Professional development programs, training and conferences

• And more…

This is not necessarily an exhaustive list of all responsibilities, duties, performance standards or requirements, efforts, skills or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g. emergencies, rush jobs, change in workload or technological developments).

The Federal Reserve Bank of Atlanta is an equal opportunity employer.