Cashier (Finance) - Tax Redemption - Cook County Clerk's Office

OFFICE OF THE COOK COUNTY CLERK

NOTICE OF JOB OPPORTUNITY

CLERK V- Tax Redemption Accounting

Reference ID: VR-00001

Posting Date: September 30, 2024        

Closing Date:  October 14, 2024 @11:59:00 PM

Status: Full-time 

Shift Start Time:  9:00 A.M.                                                                                 

Shift End Time:  5:00 P.M.

Department: Real Estate $ Taxes                                                                                     

Division: Real Estate & Tax Services

Location: 118 N Clark Street

Salary Range:  $52,809

Grade:    14                                                                     

Job Code: 4843
Union:   SEIU73                                                                                           

Shakman Status:   Non-Exempt                                                                           

FLSA Status: Non-Exempt

Application Process: Internal/External
                                                                                
                                                                                     Job Summary
A Cashier (Finance) of the Accounting Department reports directly to the Manager of the Accounting Department of the Real Estate & Tax Services Division (“RE&TS”) of the Cook County Clerk’s Office (“CCCO”). Cashier (Finance) also supports the Manager of Tax Redemptions (“TR Manager”) as well as the Deputy Clerk of Real Estate & Tax Services (“DCRE&TS”) and the Director of Real Estate & Tax Services (“DRE&TS”). The cashier (Finance) of the Accounting Department manages the processing of tax redemption information and records, including the annual, scavenger and forfeiture tax sales. A Cashier (Finance) is also responsible for assisting customers in the redemption of their tax sales and must verify bills, process redemption transactions at the cash registers, balance the cash registers daily. The position requires the usage of MIS mainframe applications to both research and enter tax sale data and ensuring the accuracy of tax redemption payment information.  Cashier (Finance) is also responsible for ensuring correct tax records and accounting, which includes the preparation and issuance of Estimates of the Cost of Redemptions and other accounting/redemption documents. A Cashier (Finance) must make certain tax redemptions are properly entered into the accounting/cashiering system. Cashier (Finance) of the Accounting Department as part of their everyday duties will interact with taxpayers, tax buyers, other county agencies, and municipal officials in the processing and handling of tax redemptions.

                                                  Essential Job Duties

• Research and partner with other CCCO staff to analyze, audit, review and prepare consistent RE&TS processes and operating procedures surrounding tax redemption function.
• Collaborate with team members to develop, implement and promote new processes and new uses for technology throughout the Tax Redemption/Accounting department.
• Process and prepare Cook County tax redemptions in compliance with the applicable Illinois statues and county ordinances.
• Resolve redemption/accounting customer service issues and escalate those matters that cannot be resolved to the Supervisor of the Accounting Department.
• Process FOIA, Legal and Media requests involving all aspects of tax redemptions as assigned by the management team.
• Prepare and report tax redemption productivity and data metrics as assigned by the management team.
• Validation of property tax information and tax sale data in both the warrant and judgement books.
• Ensure the accuracy of tax sale data and tax redemptions in the judgement books.
• Create and confirm requested tax redemption documents.
• Handle in an efficient and orderly manner, the tax redemption documentation, data entry, and reflect correct tax redemption information in the judgment books.
• Electronically depositing funds to the bank
• Support the management team in more particularized projects as they arise from the operational needs of the CCCO.
• Attend any seminars or training courses as assigned by the management team.
• Any other duties as assigned by the Office of the Cook County Clerk and Real Estate and Tax Services.

• High school diploma, some college and/or associate degree.
• One (1)-year of experience in customer service involving problem-solving, research and customer follow-up.
• Well-versed in industry standard software, specifically, Microsoft Office, Excel, Access & Outlook.
• Lift 30 lbs. (Judgement Books)

• Bachelor’s Degree or higher from an accredited college or university, with an emphasis in taxation, accounting, business or related field. 
• Experience in cashiering, accounting, or banking environment.
• Three (3)-years of customer service experience involving problem-solving, research and customer follow-up.
• Experience with real estate taxes and/or tax sales as well as in compliance with the applicable Illinois statues and County ordinances about property taxes.
• Prior experience with the Cook County Mainframe Information System.

• Knowledge of the Cook County Mainframe Information System (“MIS”), including but not limited to, researching, processing and preparing real estate tax records requests.
• Familiarity with Cook County taxing districts, tax codes, property identification numbers and tax maps.
• Knowledge of ordinances, regulations and statutes which govern tax redemptions and accounting operations.
• Excellent verbal and written communications skills.
• Must be self-directed, innovative and have a cheerful outlook.
• Demonstrate keen diligence, accuracy and precision.

• Analytical and capable of solving issues as they arise.
• Skilled researcher, capable of analyzing large sets of data related to a single or multiple issue simultaneously.
• Ability to work independently or as a member of a team.

Any offer of employment will be contingent on the applicant passing a drug screening test, background check and any required pre-employment testing.

The duties listed are not set forth for the purpose of limiting the assignment of work. They are not to be construed as a complete list of the duties normally to be performed under a job title or those to be performed temporarily outside of an employee’s normal line of work.



 

                           Must be legally authorized to work in the United States without sponsorship.

COOK COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER

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