Castle Café Team Member - Full-Time - Ruby Falls

Job Title: Castle Cafe Team Member

Reports To: Food & Beverage Manager

Benefits:

• Health Insurance
• Dental Insurance
• Vision Insurance
• Short Term Disability Insurance
• Long Term Disability Insurance
• 401(k) plan
• Paid Time Off
• EAP
• Birthday Pay
• Life Insurance with AD&D
• Scholarship Opportunities
• Free Admission to Local Attractions
• Flexible Scheduling
• Team Member Events
• Free Wellness Screenings
• Tips earned will vary by shift worked

Responsibilities and Duties:

• Must be available to work in and perform all roles as needed, including Castle Café and seasonal carts.
• Must maintain professionalism and courtesy while interacting with guests and team members.
• Must be able to comfortably interact with guests and deliver quality service based on Ruby Falls' Core Values.
• Must be available to train new team members with the point of sale system, opening and closing procedures, food safety and sanitation procedures.
• Perform ID checks on customers prior to beer sales.
• Demonstrates effective leadership through training and communicating with all team members.
• Demonstrates fairness, consistency, and confidentiality with all team members and works well with limited supervision.
• Ability to initiate open, clear communication with team members as well as managers.
• Ability to enforce food safety and sanitation.
• Move Kegs and rotate stock as needed.
• Assists in receiving and stocking food and beverage deliveries.
• Assists in keeping the stock and storage areas organized and clean.
• Tracks inventory and disposes of expired products as necessary.
• Ensures appropriate sanitization and cleanliness of all equipment including utensils, dishes, tables, and chairs.
• Ensures food temperatures are monitored.
• Ability to reliably meet required work schedule and adhere to company attendance policies.
• Must be available to work during peak seasons including weekends and holidays; evenings as needed.
• Must be available to assist with and work during the annual Retail Inventory week.
• Ability to work in various roles and departments based on company needs.
• Must maintain uniform compliance.
• Other duties as needed or assigned.

Physical Requirements

• Ability to stand, walk, climb, stoop, and balance.
• Ability to lift, grab, press, and push to perform essential duties.
• Lift and carry up to 60 pounds.
• Ability to safely maneuver beverage kegs frequently weighing up to 60 pounds.

Educational and Other Requirements:

• Must have an Alcoholic Beverage Commission (ABC) serving permit within 61 days of hire.
• ServSafe Certification.
• Must have basic computer skills; knowledge of Point of Sale systems.
• Must be available to work a flexible schedule including evenings, weekends, holidays, and peak seasons.
• Ability to input and access data in computer, to perform assigned duties with attention to detail and accuracy.
• Ability to understand guest inquires and provide accurate responses.
• Ability to count, give correct change, keep cash bags and drawers organized.
• Ability to multi-task in a fast pace environment.
• The ability to work with and successfully lead a team.
• Must be able to effectively work with team members to solve problems as they arise.