Catastrophe Claims Representative - Farm Bureau Financial Services

Catastrophe Claims Representative

**Will be filled at the appropriate level based on experience**

Are you looking for an exciting career where you can directly impact someone's life? We are seeking a service-minded individual to join our Catastrophe (CAT) Claims team!

Who We Are: With Farm Bureau Financial Services, our client/members can feel confident knowing their family, home, cars, and other property are protected. We value a culture where integrity, teamwork, passion, service, leadership, and accountability are at the heart of every decision we make and every action we take. We're proud of our more than 80-year commitment to protecting the livelihoods and futures of our client/members and creating an atmosphere where our employees thrive.

What You'll Do: As a Catastrophe Claims Representative, you will be responsible for immediate response to CAT storm events to investigate, evaluate, and negotiate property claim assignments involving homeowner, farm, and commercial risks. In this role, you will represent Farm Bureau in the field and must keep a service-oriented attitude by maintaining professional and productive relationships with coworkers, supervisors, agents, policyholders, and others. You will focus on accurately documenting investigations, evaluations, recommendations and plans of action with results focused on developing a defendable claims file. You must be able to effectively negotiate with client/members and contractors in a professional manner to attain a fair settlement. When called to storm events covering our 8-state territory (KS, NE, IA, MN, SD, AZ, NM, UT), you will be deployed for up to three weeks. During non-storm periods, you will be assisting our business units manage claims by reviewing and paying replacement cost claims or following up on pending storm losses, as well as focusing on your personal development and training.

What It Takes to Join Our Team:

· College degree or equivalent plus 3+ years of relevant experience required.

· Working knowledge of construction and estimating systems (Xactimate) is preferred.

· Excellent verbal and written communication, including the ability to negotiate effectively and present yourself in a professional manner.

· Must possess excellent interpersonal and organizational skills, as well as analytical ability.

· Strong computer skills are required in order to quickly learn our multiple systems.

· A valid driver's license and satisfactory Motor Vehicle Records are required, as this position includes a compan