Catering and Event General Manager - Gelati Celesti

At Gelati Ice Cream, we believe that a great workplace is built on positivity, collaboration, and a shared love for what we do. Our team works together in an environment that fosters creativity and encourages personal growth. We're committed to making a difference in our community and supporting one another in achieving our goals.

Gelati Celesti is growing our food truck and catering program, and we are looking for a dynamic people manager with a head for sales and has entrepreneurial spirit to drive growth in our Events programs. This position is designed to reward hard work with a base pay plus commission.

Duties include but are not limited to:

• Responsible for managing all aspects of the food truck and catering operations, including staffing, scheduling, equipment/truck maintenance, customer relations, and financial performance.
• Develop and execute marketing strategies to promote the catering departments to other businesses and event spaces, including implementing door-to-door sales techniques and networking within the local business community.
• Seek out and build a robust schedule of events for the food truck.
• Actively participates in food truck events and fulfills catering orders as needed.
• Has a passion for people and leads with customer service while also instilling that mindset within team of ~3-4 (catering manager, food truck assistant manager, food truck shift leader, part-time scoopers)
• Ability to problem solve and make decisions on the spot
• Recruiting, onboarding, training and development of Assistant Food Truck Manager, Food Truck Shift Leaders, & Scoopers
• Assess and maintain standards of cleanliness and food safety within the catering department and food truck
• Maintain and monitor product quality and consistency
• Ensure compliance administratively i.e.: placing orders, scheduling, reviews
• Act as liaison between catering and food truck needs and the production department
• Maintain and support of culture throughout organization daily with both internal and external customers
• Upholds the mission of creating a few moments of joy and embodies the core values of the organization:

Constant Improvement, Good Vibrations, Be Real, Treat Everybody Well

Qualifications

• Minimum requirement: High School Diploma (Bachelor's degree in Hospitality Management, Business Administration, or related field preferred)
• Minimum of 2 years experience in a leadership role within hospitality management
• Has experience driving catering sales within a customer service environment
• Willingness to be flexible during unexpected challenges
• Excellent communication and interpersonal skills, with the ability to build and maintain relationships with clients, vendors, and team members
• Work week consists of 40-45 hours. Average week is 43 hours.
• Ability to work nights, weekends, holidays
• Ability to be on feet for 8+ hours
• Clean driving record & background check
• Capability to lift 40 pounds
• ServSafe certification or equivalent certification preferred