Catering Manager 4 - Sodexo

Unit Description

Fast-Paced. Never Boring. You thrive on the variety that each day brings!

Sodexo is seeking a Senior Catering Manager for the Rensselaer Polytechnic Institute located in Troy, NY. The Catering Manager provides supervision for catering services at an account/unit to ensure client satisfaction and retention for the Company. Oversees a highly complex and high volume of catering sales and functions in excess of $1.5M in managed catering volume. Contributes to account revenue and operating profit contribution through the implementation of services and creation of opportunities for growth. Plans projects, including defining objectives, methods, timetables and budget to support client and Sodexo's strategic plan. 

Rensselaer Polytechnic Institute  (RPI)  is a 4 year private Institution with an enrollment of 7,000.  There are 3400 students on the meal plan.  With 4 dining halls across campus, this position has a team of direct reports to include 4 Resident Dining Managers and 3 Culinarians. A prestigious role at a prestigious institution, this role will have unique experiences. As the Lead Catering Manager, you will drive an innovative catering program at an account with a long-term, strong client relationship. The successful candidate will:

• identify customer needs and expectations;
• ensure that Sodexo and customer goals are aligned and met;
• educate and develop rapport with clients and promote partnerships;
• promote a customer/client centered culture that strives to exceed customer and client needs;
• coordinate all unit catering initiatives to drive sales growth and track results.
• maintain and improve service level resulting in increased customer satisfaction; 
• ensure all HAACP standards are followed; and/or 
• demonstrate resourcefulness and quick responsiveness to client and customer requests. 

Is this opportunity right for you? We are looking for candidates who have:

• solid organizational skills;
• excellent leadership/team building skills;
• the ability to handle catering at all levels from students to executives; and/or
• professional demeanor is required.

At Sodexo, we believe every employee should have the resources to be their best. As part of our overall rewards, we offer benefits programs designed to help you maintain a healthy lifestyle including health, dental and vision insurance. We also offer other benefits like paid time off, financial and savings programs, 401k, and access to our employee assistance program and other discounts. 

What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

Qualifications & Requirements

Basic Education Requirement - Bachelor’s Degree or equivalent experience

Basic Management Experience - 3 years   

Basic Functional Experience - 3 years of experience in catering, food production, or food service management or a related field

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.