Catering/Marketing Specialist - Firehouse Subs

We are looking for the next ROCK STAR to join our family at Firehouse Subs® Restaurant! As catering is a vital component for our business, we are searching for a Catering/Marketing Specialist. This person must understand the importance of the customer experience and understand that they are the “Face” of Firehouse Subs.

What we are looking for:

• Previous sales experience preferable.
• Computer skills, MS Word and Excel, Social Media platforms
• Individual who is self-motivated and follows a schedule
• Must have own vehicle
• Valid Drivers license, Clean drivers record and Insurance
• Cold call sales tools
• Outside sales or previous marketing experience a plus
• Have flexible schedule

Food Safety training Catering Responsibilities:     

• Work with the Operator to create a marketing plan
• Execute the marketing plan
• Promote, prepare and provide pleasant and responsive catering experiences
• Provide amazing customer service and product to local businesses, schools and community organizations
• Call on local businesses and organizations; encouraging them to engage catering services for their social and business events
• Build relationships within the community (community events, distributing food and catering menus to local businesses, setting up cross-promotions and school programs)
• Identify current and future customer service requirements by establishing rapport with potential and actual customers
• Maintain customer satisfaction by investigating and resolving complaints about food quality and/or service

Our Catering/Marketing Specialist will need to know all aspects of catering food preparation - Prepare sandwiches, salads, soups and baked goods in a safe, secure, legal, and healthy work environment by establishing, following, and enforcing sanitation and quality of food preparation and service standards and procedures; conforming to regulations.

Firehouse Subs is a U.S.-based, fast casual restaurant chain founded in 1994 in Jacksonville, Florida by former firefighter brothers Chris Sorensen and Robin Sorensen. Firehouse Subs has opened over 1,180 restaurants in 46 states as well as Puerto Rico, Canada and non-traditional locations.

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