Catering Operations Manager - UTAH STATE UNIVERSITY
LOGAN, UT
About the Job
Catering Operations Manager
Requisition ID: 2024-8325
# of Openings: 1
Location: US-UT-Logan
Category: Management
Position Type: Benefited Full-Time
Job Classification: Exempt
College: Auxiliary Enterprises
Department: Dining Services
Advertised Salary: Commensurate with experience, plus excellent benefits
Overview
The primary duty of the Catering Operations Manager (Manager I) is to ensure that all University Catering events meet the standards of the company: employee conduct, event presentation, and timeliness in all aspects of the events University Catering is a part of. Foster relationships with Event Services team, USU Departments and the campus community. Promote and exemplify Dining Services' Mission of "Creating an Excellent College Experience" including our P.R.E.D.I.C.T. core values.
Responsibilities
* Makes regular onsite inspections of catering events to ensure standards of customer service, timeliness, employee appearance, cleanliness and sanitation, food quality and presentation are being met. Makes on-the-spot corrections thru Supervisors, emphasizing the importance of their role in maintaining standards. Collaborates with the Catering Sales and Events department to assure success of each event. Responsible for obtaining and controlling access to event venues for catering teams.
* Works closely with Dining Services Central Hiring Team to ensure adequate staffing levels to meet the variable demands of catering. Supervises, creates and updates the weekly schedule as changes occur during the week. Approves time off requests, monitors trade board entries, and help staff cover shifts when needed. Approves or flags employee hours in AggieTime on a daily basis. Monitors and maintains labor costs utilizing the Daily Report KPI's.
* Develops and implements policies and procedures for University Catering. Oversees all aspects of employee training to include tracking of certifications as appropriate. Develop and maintain department culture of "Creating an Excellent College Experience" including but not limited to monitoring eNPS thru Qualtrics and promoting the NECTAR program. Conducts employee Performance Appraisals each semester.
* Works with Business Manager, Executive Director and Executive Chef in developing an annual budget to include a 3-year rolling Capital Purchasing Plan. Maintain par inventory counts of front of house equipment by overseeing FOH inventory. Continually improve presentation of events by keeping up with current trends. Make purchases of necessary items throughout the year within budgetary restraints.
* Coordinate maintenance needs of the University Catering Fleet of Vehicles with the Dining Services Maintenance Tech or Utah State University Motor Pool as needed.
Qualifications
Minimum Qualifications:
* 5 years of related experience or an equivalent combination of education and experience
* ServSafe Certification or equivalent
Preferred Qualifications:
* 3 years Supervisory/Management experience
* 3 years Catering/Events experience
Knowledge, Skills, and Abilities:
* Proficient Computer Skills (MS Office)
* Knowledge of supplies, equipment, and/or services ordering and inventory control.
* Ability to... For full info follow application link.
USU recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the university's academic mission of learning, discovery, and engagement. USU is an Equal Opportunity employer and does not discriminate in any of its programs and activities based on race, color, religion, sex, national origin, age, genetic information, sexual orientation or gender identity/expression, disability, status as a protected veteran, or any other status protected by University policy or local, state, or fed
eral law (https://equity.usu.edu/non-discrimination).
Requisition ID: 2024-8325
# of Openings: 1
Location: US-UT-Logan
Category: Management
Position Type: Benefited Full-Time
Job Classification: Exempt
College: Auxiliary Enterprises
Department: Dining Services
Advertised Salary: Commensurate with experience, plus excellent benefits
Overview
The primary duty of the Catering Operations Manager (Manager I) is to ensure that all University Catering events meet the standards of the company: employee conduct, event presentation, and timeliness in all aspects of the events University Catering is a part of. Foster relationships with Event Services team, USU Departments and the campus community. Promote and exemplify Dining Services' Mission of "Creating an Excellent College Experience" including our P.R.E.D.I.C.T. core values.
Responsibilities
* Makes regular onsite inspections of catering events to ensure standards of customer service, timeliness, employee appearance, cleanliness and sanitation, food quality and presentation are being met. Makes on-the-spot corrections thru Supervisors, emphasizing the importance of their role in maintaining standards. Collaborates with the Catering Sales and Events department to assure success of each event. Responsible for obtaining and controlling access to event venues for catering teams.
* Works closely with Dining Services Central Hiring Team to ensure adequate staffing levels to meet the variable demands of catering. Supervises, creates and updates the weekly schedule as changes occur during the week. Approves time off requests, monitors trade board entries, and help staff cover shifts when needed. Approves or flags employee hours in AggieTime on a daily basis. Monitors and maintains labor costs utilizing the Daily Report KPI's.
* Develops and implements policies and procedures for University Catering. Oversees all aspects of employee training to include tracking of certifications as appropriate. Develop and maintain department culture of "Creating an Excellent College Experience" including but not limited to monitoring eNPS thru Qualtrics and promoting the NECTAR program. Conducts employee Performance Appraisals each semester.
* Works with Business Manager, Executive Director and Executive Chef in developing an annual budget to include a 3-year rolling Capital Purchasing Plan. Maintain par inventory counts of front of house equipment by overseeing FOH inventory. Continually improve presentation of events by keeping up with current trends. Make purchases of necessary items throughout the year within budgetary restraints.
* Coordinate maintenance needs of the University Catering Fleet of Vehicles with the Dining Services Maintenance Tech or Utah State University Motor Pool as needed.
Qualifications
Minimum Qualifications:
* 5 years of related experience or an equivalent combination of education and experience
* ServSafe Certification or equivalent
Preferred Qualifications:
* 3 years Supervisory/Management experience
* 3 years Catering/Events experience
Knowledge, Skills, and Abilities:
* Proficient Computer Skills (MS Office)
* Knowledge of supplies, equipment, and/or services ordering and inventory control.
* Ability to... For full info follow application link.
USU recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the university's academic mission of learning, discovery, and engagement. USU is an Equal Opportunity employer and does not discriminate in any of its programs and activities based on race, color, religion, sex, national origin, age, genetic information, sexual orientation or gender identity/expression, disability, status as a protected veteran, or any other status protected by University policy or local, state, or fed
eral law (https://equity.usu.edu/non-discrimination).
Source : UTAH STATE UNIVERSITY