Catering Sales Manager - Margaritaville - TPI Hospitality

Catering Sales Manager – Margaritaville Beach Resort

Fort Myers Beach, Florida

Fins up! Margaritaville Resort Fort Myers Beach is seeking applications from seasoned professionals for the exciting role of Catering Sales Manager!

Nestled in the heart of Southwest Florida's vibrant landscape, Margaritaville Fort Myers Beach, under the proud operation and ownership of TPI Hospitality, offers not just a job but an opportunity for unparalleled personal and professional growth.

The Catering Sales Manager is responsible for growing identifying new business opportunities and booking Catering events, while maximizing customer satisfaction from pre-event planning through post-event phases of service. The role reports to the Senior Catering Sales Manager.

Key Responsibilities include:

Sales and Customer Relations:

• Respond to a high volume of incoming catering opportunities via various channels including e-mails, walk-ins, phone calls, and website inquiries.
• Solicit new and repeat business through a proactive sales approach, utilizing consultative selling skills.
• Build and strengthen relationships with existing and new customers to facilitate future bookings.

Event Planning and Coordination:

• Book, sell, plan, and coordinate events while ensuring the highest level of customer service.
• Execute contracts and Banquet Event Orders (BEOs), prepare invoices for daily events, and ensure the timeliness of final payments and deposits.
• Gather necessary information from clients and event planners for menu planning, floor plans, room set-up, timeliness, rental orders, décor, cost, and billing details in a timely manner.
• Interact effectively with clients and event planners to assist with their event requirements as necessary.

Utilization of Tools and Market Understanding:

• Utilize Delphi and other proprietary platforms to their fullest extent as directed by Resort leadership.
• Understand the overall catering market, competitor strengths and weaknesses, economic trends, supply and demand, and how to sell against them.

Customer Service and Collaboration:

• Serve the customer by understanding their needs and recommending appropriate features and services that best meet their needs and exceed their expectations.
• Interact effectively with all departments within the hotel to ensure guest satisfaction and a positive work environment.

What you will bring:

• A minimum of four years' experience in a Catering Sales Manager position, ideally in a Full-Service Resort setting, selling & servicing the Corporate and Social Segments.
• Excellent organizational skills.
• Excellent communication skills – written, verbal, virtually and in person.
• Highly proficient in Amadeus Sales & Catering (Delphi) or similar system.
• Strong competency in navigating Wedding Pro - Wedding Wire & The Knot.

About TPI Hospitality:

• A culture of empowerment that creates success for yourself and those around you.

• A growing company with multiple new projects underway.

• With over 45 hotels and restaurants located throughout Minnesota and Florida, TPI associates enjoy more opportunities for advancement or transfer.

• Chosen as a twelve-time Best Places to Work nominee by the Business Journal.

Benefits:

• Medical/Dental Insurance

• 401(k) & 401(k) matching

• Free parking and transportation to/from Margaritaville Resort

• Beach School / Bay Oaks enrollment available to beach workers

• Paid Time Off (PTO)

• Holiday Pay

• Volunteer time off (VTO)

• Bereavement Leave

• School Conference Leave

• Employee Discounts

• Supplemental Insurance options

• Tuition Discount

Still wondering what makes working at Margaritaville so special? Don't just take our word for it – see for yourself! Watch our video and dive into the vibrant, fun-filled world of Margaritaville. Discover the unique atmosphere, enthusiastic team, and unforgettable experiences that await you. Whether you're front facing with our guests or supporting behind the scenes, every role here brings a bit of paradise to life.

Watch Our Video Here – and get ready to be part of something truly extraordinary!

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