CDL Shuttle Driver - Winter Season - Winter Park Resort

Please note, this position is located at Winter Park Resort in Winter Park, CO.

Seasonal (Seasonal)
Who We Are: At 67 miles away, Winter Park is the closest ski resort to Denver. With easy access to 765,000 acres of public land, Winter Park is home to endless adventures. Whether you are looking to have your first taste of a winter season or to build a long-term career, we have something for everyone.

Perks & Benefits:

• Free season pass to Winter Park and all Alterra Resorts
• Discounted friends & family tickets
• Medical, dental, vision, life, paid parental leave and more for eligible employees
• 401(k) plan with 100% company match - up to 4%
• Mental health resources for all employees
• Food & beverage and retail discounts
• Onsite employee childcare based on availability
• Discounted equipment rentals, pro-deals, and more

POSITION SUMMARY:

The Resort CDL Shuttle Driver will follow all Winter Park policies and procedures, all applicable laws (federal, state, and local), and all health and sanitation codes.

The shuttle driver will provide personal, responsive, and professional service to all guests and homeowners of Winter Park Resort and The Village at Winter Park. Duties for this position will include: driving guests & homeowners around the resort, responding to guest requests, maintaining the general appearance of the shuttles, and all other duties as assigned. It is also an important responsibility of shuttle drivers to conduct vehicle inspections when necessary. A Commercial Driver's License (CDL) with passenger endorsement is necessary for this role. The shuttle driver will follow all Winter Park policies and procedures, all applicable laws (federal, state, and local), and all health and sanitation codes.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.

GENERAL RESPONSIBILITIES:

This job description is an overview of the scope of responsibilities and is not intended to be an inclusive list of job tasks and expectations. With the evolution of this resort and position, the responsibilities of this position may change.
• Shuttles guests and homeowners around Winter Park Resort in a safe and friendly manner
• Greets guests upon arrival and addresses guest concerns
• Must be knowledgeable about the ski area, community, activities, directions, dinner recommendations, etc...
• Fulfills all guests requests passed on by the front desk agents
• Maintains the vehicle, including: vacuuming the interior, removing trash at the end of every shift, washing the vehicle, and alerting management when the vehicle needs service or gas
• Direct guests to the ski area if they don't have plans while they wait
• Abides by the dress code, policies, and procedures maintained by Winter Park Resort
• Must have keys on body at all times
• Promotes at all times a cooperative and problem-solving atmosphere
• Is responsible for the best possible service to the guest, while maintaining a safe environment for both guests and employees
• Other duties as assigned, including: assisting other departments, special projects, and miscellaneous duties

OTHER DUTIES:

• Assist guests and employees with directions and information in a friendly, professional manner. Effectively handle first-line conflicts and problems.
• Operate resort vehicles (if approved driver).
• Assist grounds crew with general duties, snow removal, and sanding duties around assigned work area.
• Pick up litter and remove trash in parking lots, skier drop off, and transportation circle.
• Control special event and VIP parking areas during special events.
• Assist local police or sheriff's office, security, and/or ski patrol with emergency evacuation and accident response.
• Perform other duties as assigned.

REQUIRED QUALIFICATIONS:

• Must have valid Colorado commercial driver's license (required) and be insurable by the company's auto insurance carrier (Class B/C with Passenger Endorsement).
• A good driving record is a must
• Must be 21 years of age or older and possess a social security card
• Must possess strong communication skills with the ability to interact in a positive manner with guests and employees
• Must be able to handle complaints and difficult customers in a polite and professional manner
• Must be able to sit in a bus for most of the day, with minimal breaks
• Ability to perform multiple tasks simultaneously
• Ability to read and comprehend instructions in a variety of forms including written, oral, and diagram
• Is honest and has the highest integrity
• Follows established policies and procedures
• Can handle fast-paced, potentially high-pressure environment
• Responds promptly to customer needs and solicits customer feedback for improvement

EDUCATION REQUIREMENTS:

Education:

• High School Diploma or GED (general education diploma) desirable

Experience:

• One (1) or more months of related experience and/or training in hospitality, shuttle driving, and/or resorts preferred.

WAGE:

The base hourly pay range below represents the low and high end of Winter Park Resort's hourly pay range for this position. Actual pay will vary and may be above or below the range based on various factors including but not limited to experience, education, training, location, merit system, quantity or quality of production, responsibilities, and regular and/or necessary travel. The range listed is just one component of Winter Park Resort's total compensation package for employees. Other rewards may include many region-specific benefits.

hourly pay range: $20.14 - 21.89

PHYSICAL REQUIREMENTS & WORKING CONDITIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

WORKING CONDITIONS:

• Indoor/Outdoor: While performing the duties of this job, the employee may be exposed to harsh and varying outside weather conditions.

• Hazardous Materials/Noise: The noise level in the workplace is usually moderate.

OTHER DUTIES AS ASSIGNED:

This position description is an overview of the scope of responsibilities for the role described above. With the evolution of Winter Park Resort, the responsibilities of this position may change as may the dates associated with many of the tasks. During these times of change, this position requires the flexibility and willingness to accept new responsibilities and potentially transfer others. It will also be the responsibility of any employee of Winter Park Resort to be a positive influence on the transformation of the resort and its associated lines of business

AN EQUAL OPPORTUNITY EMPLOYER:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.

Winter Park Resort is an equal opportunity employer.

Application Deadline: Recruiting timelines vary by position, however, all Winter Park Resort positions accept applications for a minimum of 3 business days from the posting date listed above. This position is open and still accepting applications.