Central Intake Liaison - HealthAccess Central Intake - ECU Health
Greenville, NC 27834
About the Job
ECU Health
About ECU Health Home Health and Hospice
ECU Health provides home health and hospice care in 20 counties across eastern North Carolina. Services are coordinated from offices in Ahoskie, Greenville, Kenansville, Washington and Windsor. In addition, ECU Health operates the Service League of Greenville Inpatient Hospice, an 8-bed facility for patients who require a higher level of hospice care than can be provided at home.
Position Summary
The Central Intake Liaison is the initial point of contact for all calls pertaining to home health, hospice, and CAP patients and their care. It is their responsibility for ensuring continuity between the referral sources, patients, and clinical staff in order to maximize patient experience, safety, care, comfort, and well-being. The Central Intake Liaison is responsible for accepting, entering, and initially assigning new referrals to the appropriate clinical team member (s) in a timely manner as set forth by policy. The care will be based upon the patient needs and according to physician/provider orders. This person will obtain all necessary documents and information required to fulfill the mission, vision, and values of ECU Health and provide an exceptional patient and family experience.
Minimum Requirements
Licensed as a LPN in NC or compact state, or BSW degree or higher
More than 2 years progressive clinical experience with minimum of two years experience in home care preferred.
CPR certification preferred.
Must maintain a valid North Carolina driver's license or be licensed in the state you reside and maintain the ECU Health required minimum insurance limits.
Must maintain adequate/dependable transportation in order to perform specific job functions.
Other Information
- This is a full-time position with benefits.
- Shift: M-F 8am-5pm
- Rotating weeknight call shifts
- Weekend coverage only needed to cover weekend team member PTO
General Statement
It is the goal of ECU Health and its entities to employ the most qualified individual who best matches the requirements for the vacant position.
Offers of employment are subject to successful completion of all pre-employment screenings, which may include an occupational health screening, criminal record check, education, reference, and licensure verification.
We value diversity and are proud to be an equal opportunity employer. Decisions of employment are made based on business needs, job requirements and applicant’s qualifications without regard to race, color, religion, gender, national origin, disability status, protected veteran status, genetic information and testing, family and medical leave, sexual orientation, gender identity or expression or any other status protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer, or against any individuals who assist or participate in the investigation of any complaint.
Contact Information
For additional information, please contact:
Tina Chavez, Talent Acquisition Consultant
ECU Health Talent Acquisition
Email: tchavez@ecuhealth.org