Central Scheduling Specialist - 9:00 a.m. - 5:00 p.m. - Rome Memorial Hospital

For more than a century, Rome's hospital has served the historic Central New York community at the foothills of the Adirondacks. What began as a small "cottage" hospital - serving 19 patients in 1884, its first year of operation - has evolved into the busy Rome Memorial Hospital it is today. We care for about 6,000 patients a year in our 129 acute care beds and are home to 80 residents in our skilled nursing facility. In a year's time, the community's residents make more than 100,000 visits to our outpatient facilities for diagnostic testing and treatment.

Rome Health is currently seeking a Central Scheduling Specialist to work on our Patient Access Services Team. The Central Scheduling Specialist's duties will include:

• Working collaboratively with service departments to best build and schedule patients based on staffing levels, provider schedules and length of service.
• Building Scheduling blocks for designated services based on service lines and hours of operation.
• Scheduling appointments with outpatient departments according to time frame established by departments.
• Answering multiple phone calls for referring offices as well as patients seeking to schedule/cancel or reschedule procedures.
• Training New Hires onboarding with Central Scheduling as well as serves as a mentor/coach to provide feedback to associate schedulers.
• Cancels & Reschedules visits as needed based on patient needs or referring office needs.

EDUCATION,TRAINING,EXPERIENCE,CERTIFICATION AND LICENSURE:

• Work in an acute care hospital, physician's office, or other health care agency desirable but not mandatory.
• High School diploma or equivalent. Previous "Patient Access" or Registration experience preferred/desired but not required.
• CHAA/CHAM Certification preferred not required.

Rome Health is a non-profit health care system based in Rome, N.Y., providing services to patients throughout Central New York. From primary and specialty care to long-term care, Rome Health delivers quality, compassionate medical care for every stage of life. We are a comprehensive health care system that connects you to the best clinicians and the latest technologies so they are easily accessible to you and your family. Rome Health is an affiliate of St. Joseph's Health and an affiliated clinical site of New York Medical College. The best care out there. Here.