Central Supply Coordinator - New England Donor Services

Come join our team and become part of what the Boston Globe has recognized as one of the Top 100 Women-Led Businesses in Massachusetts 2018 - 2023! 

Saving lives through organ and tissue donation is the mission uniting our employees and drives the work we do. 

New England Donor Services (NEDS) coordinates organ and tissue donation in Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, the eastern counties of Vermont and Bermuda. Responsible for one of the largest of the 56 Organ Procurement Organizations (OPOs) that make up the nation’s donation system, NEDS works with over 200 hospitals and serves nearly 15 million people in our region, screening nearly 55,000 potential donor referrals annually. With approximately $110M in operating revenues, NEDS employs 340 clinical and non-clinical staff members throughout New England and across the country.

Our vision is to be a leader in the development and implementation of strategies to increase the life-saving and life-enhancing gifts of organ and tissue donation through effective relationships with our clinical partners, donor families and the communities we serve.

Looking for meaningful work, great benefits and a place to belong? We will train the right applicant so join us, we'd love to have you on our team!

As a Central Supply Coordinator you play a critical role in our mission to "Save and Heal Lives". The CSC is responsible for supply inventory in all of NED's offices, including Waltham, Westbrook, and Vernon, CT. The CSC's responsibilities include shipping and receiving, ordering/stocking clinical supplies, tracking inventory levels with barcode inventory management system (BTM) and the proper sterilization and documentation of instruments. 

Responsibilities

Administrative:

• Daily data entry of supply inventory using NEDS online system BTM
• Maintains relationships with internal and external customers.
• Daily monitoring of all clinical equipment (freezers, sterilizer, washers, refrigerators) and completes required documentation when required.
• Responsible for tissue storage, supply storage, sterilization, with AATB standards and NEDS Standard Operating Procedures (SOPs).
• Completes required documentation through data entry into NEDS’s on-line systems including, but not limited to SharePoint, BTM, TrueNorth and ADP.
• At the direction of the Manager, conducts on the job training with new hires.

Clinical:

• Physically receives all deliveries to NEDS Waltham facility.
• Responsible for ordering, re-stocking, rotating, and reconciling inventory par levels in all locations for clinical readiness.
• Cleans, decontaminates and sterilizes instrument recovery kits per NEDS SOPs.
• Required travel to satellite offices via NEDS’s to deliver, stock, rotate, and reconcile supplies using the inventory management system.  
• Transport recovered tissue via NEDS’s vehicle from satellite offices to Waltham.
• Responsible for shipping recovered tissue to processors, as necessary.
• Maintains cleanliness of clinical areas including satellite offices per NEDS SOPs.
• Cleans Kidney pumps for clinical readiness.
• Responsible for arranging for the disposal of all NEDS medical waste.
• Maintains linen inventory for clinical activity.
• Performs other duties as assigned.

Training:

• Coaches/mentors new Central Supply Coordinators as they train and develop.
• Timely completion of all initial and annual trainings via TalentEd.
• Attend all departmental and organizational meetings

Additional responsibilities include shelving and rotating stock, cleaning and sterilization of instrument kits as well as cleaning of the clinical areas per NEDS standards, and arranging for the disposal of all NEDS medical waste.

• Previous experience in a hospital or medical field in central processing, inventory control or database entry preferred
• Strong organizational skills and attention to detail required
• Basic computer skills in Word, Excel, Outlook, and ability to learn NEDS’s internal systems including but not limited to True North.
• Must be able to physically move and manipulate supplies up to 100 pounds
• This position requires the ability to work weekends, mandatory overtime, and occasional travel to perform Central Processing Coordinator functions at NEDS satellite offices in ME and CT

Education and Experience

• High school diploma
• Must hold a valid state driver's license

What You’ll Be a Part Of:

You will be part of a team that supports the NEDS mission, to Save and Heal Lives, through the gift of Organ and Tissue Donation.  As an NEDS employee, our benefits include:

• Generous paid time-off program
• Health, Dental, Vision, and Mental Health insurance coverage
• 2x Annual Salary Life Insurance
• Fertility Benefits
• LGBTQIA+ Focused Healthcare Programs
• Flex Spending Account Options
• 403(b) Retirement Plan with Organizational Contributions
• Tuition Reimbursement
• Employee Assistance Program (EAP)
• Pet Insurance
• Working Advantage discounts Program.
• Personal career and skill development opportunities

You can also participate in Corporate sponsored events  like the annual Blue & Green Walk, Community Volunteering opportunities, Organization-wide team-building outings, and more!

HIRING ALERT: NEDS is actively taking precautions to protect our community, staff and partners during this time of medical emergency due to COVID-19. In order to be employed at NEDS, you must be vaccinated and boosted for COVID-19. 

When you join New England Donor Services, you can expect competitive salaries and a great benefit package. Benefits include BCBS Health Insurance, BCBS Dental Insurance, Vision Insurance,2x Annual Salary Life Insurance, Fertility Benefits, LGBTQIA+ Focused Healthcare Programs, Flexible Spending Account, Short-term Disability Coverage, Long-term Disability Coverage, 403b Retirement Contribution, Tuition Reimbursement, Employee Assistance Program, Pet Insurance, Discounts through Working Advantage and a generous Paid Time-off Program.

We also proudly offer inclusive benefits to support the health and wellbeing of our workforce, including comprehensive health care for the LGBTQIA+ community, and personalized inclusive fertility and family-forming benefits.

Grow your career at NEDS! Take advantage of additional benefits like online learning and development courses, tuition reimbursement, mentorship program, Employee Resource Group (ERG) – that provide opportunities and encourage our staff to grow professionally.  

New England Donor Services is an equal opportunity employer and welcomes candidates from underrepresented background to apply to meet the needs of the multicultural and multilingual communities we serve.