Certificate Program Coordinator *Revised - University of Wisconsin-Stout

The University of Wisconsin-Stout is seeking an energetic self-starter to support the administration and program management of credit-bearing professional upskilling offerings, currently known as professional certificates. As Wisconsin's Polytechnic University, professional certificates empower students and working professionals to advance their education and career development. Our university provides a wide array of graduate and undergraduate certificates across diverse fields and disciplines. We anticipate growth in learning opportunities that will help students expedite their professional development and upskilling. This role will collaborate with faculty and staff to continuously improve and align the application, tracking, and completion processes, ensuring an exceptional experience for students.

The successful candidate will contribute to the development, implementation, administration, coordination, and evaluation of the University's professional upskilling offerings. A key part of the coordinator's role is to collaborate with multiple academic programs to ensure effectiveness in departmental and university goals regarding offerings. This is a full-time, 12-month annual position with an anticipated start date in January 2025. The position reports to the Assistant Provost of Graduate Studies.

System Job Title: Academic Program Specialist
Working Title: Certificate Program Coordinator
Job Code: AE010

QUALIFICATIONS

Minimum

• Bachelor's degree from an accredited university
• Two years of related experience in program coordination or management
• Strong interpersonal and oral/written communication skills
• Demonstrated ability to take initiative, work independently and as part of a team environment
• Excellent computer skills including proficiency with Microsoft Office (e.g., Word, Excel, Outlook, etc.)
• Excellent attention to detail, proofreading, and editing skills.

Highly Desired/Preferred

• Experience with database systems (e.g., Access Stout, Image Now, etc.)
• Experience with credential management
• Experience with continuing professional education and development programs
• Ability to understand and use basic statistics and maintain a budget

*RESPONSIBILITIES

• Work closely with the Assistant Provost for Graduate Studies and internal/external stakeholders relating to undergraduate and graduate certificate management
• Utilize independent judgment regarding the implementation, promotion, and evaluation of multiple certificate offerings, initiatives, and/or events
• Identify program success needs, contribute to the development of unit workflows, coordinate schedules, and secure resources for meetings, events, and interviews
• Coordinate program components, evaluate program effectiveness, and provide recommendations for improvement
• Oversee day-to-day activities of certificate offerings and resolve issues by exercising discretion to meet unit goals
• Evaluate all administrative aspects of the certificate program including applications to foster enrollment growth and student success. This includes institutional partnership work to analyze applications, track retention and student completion with a focus on process improvement, track consistency or processes and recommend how best to optimize the student experience in all certificate offerings
• Build collaborative and sustain partnerships across the university
• Engage with university stakeholders and prioritize customer service excellence

DEPARTMENT INFORMATION

Graduate Studies at the University of Wisconsin-Stout plays a vital role in advancing the university's mission by offering professional development through a range of graduate degrees and certificates. In partnership with the academic colleges, Graduate Studies is committed to improving the employability and skills of all graduate students while providing research-based development opportunities for working professionals.

Graduate Studies work closely with advisory committees, external stakeholders, and campus departments to identify industry needs and develop innovative programs, degrees, and certificates available in both online and in-person formats. Engagement with the community and local businesses reflects the Polytechnic advantage within the student experience.

Graduate Studies is dedicated to fostering a diverse and inclusive campus environment. The department aims to support student success by collaborating with diverse individuals and groups and promoting an inclusive, professional atmosphere.

APPLICATION INSTRUCTIONS

Complete applications received by end of day, October 18, 2024 are ensured full consideration. Applications submitted after October 18, 2024 may be reviewed at the discretion of the search committee or until position is filled.

To apply, click on the APPLY button or go to: https://www.uwstout.edu/about-us/careers-jobs

Required application materials:
1. Cover letter (* See below)
2. Curriculum vitae or resume
3. Names and contact information for a minimum of three (3) professional references who can speak to your skills and abilities for the position

*Please use your cover letter to speak to each of the Minimum/Required Qualifications for this position as listed above. For each required qualification, describe your relevant experience, using specific examples from your work history to illustrate how your experience satisfies the requirement.

Applicants must complete all required fields and attach all required documents prior to submitting the online application.

Note: Once you have attached your materials and submitted your application you will not be able to go into the system and change them.

Before starting the online application process, we recommend you preview the frequently asked questions (FAQs) available at: https://kb.uwss.wisconsin.edu/21900

It is the policy of UW-Stout to provide reasonable accommodation to qualified applicants with disabilities. If you need assistance, or accommodation in applying because of a disability, please contact us using the information below. Employment opportunities will not be denied because of the need to provide reasonable accommodation for a qualified individual's disability.

For questions regarding this position or recruitment, please contact:
Search Chair: Tony Freeman
Email: freemanan@uwstout.edu

If you need assistance with the online application process or if you submitted your application prior to uploading all the required application materials, please contact:

Search Coordinator: Lorin Kuester
Email: kuesterlo@uwstout.edu

ADDITIONAL INFORMATION

Competitive salary commensurate with qualifications and experience. The Universities of Wisconsin provides an excellent benefits package including participation in the Wisconsin State retirement plan, demonstrating our commitment to the diverse needs of our employees. UW-Stout is certified as a Family Friendly Workplace recognized for market-leading employee benefits and committed to supporting children and families.

• Benefit Details: https://www.wisconsin.edu/ohrwd/benefits/download/quickguidefasl.pdf
• To calculate the estimated value of your total compensation, use the Health & Retirement Contributions Estimator | Employee Benefits (wisconsin.edu)

UW-Stout is committed to nondiscrimination in its employment practices and to equal employment opportunity for all persons and does not discriminate against, harass or retaliate on the basis of race, color, creed, religion, age, sex (as defined in state and federal law), sexual orientation, national origin, ancestry, disability, pregnancy, marital or parental status, genetic information, arrest record, conviction record, military service, veteran status, use or nonuse of lawful products off the employer's premises during non-working hours, political affiliation, declining to attend a meeting or participate in any communication about religious matters or political matters, honesty testing, or any other category protected by law.

As an equal employment opportunity and affirmative action employer, UW-Stout welcomes applications from individuals from diverse groups; veterans, individuals with disabilities and from historically excluded populations. At UW-Stout we value our differences and welcome diverse perspectives as we continually commit to developing an inclusive and equitable environment for all employees and students.

Employment is contingent upon the final candidate's completing a criminal background check and being cleared to work by the Human Resources Office. Employment is also contingent upon the final candidate passing reference checks and an essential job function test, as applicable. The reference check process includes asking the final candidate and most recent supervisor(s) questions regarding sexual violence and sexual harassment. Final candidates with previous employment within the Universities of Wisconsin and State of WI agencies will be subject to additional reference checks.

Official transcripts required at time of hire.

In response to a public records request, the Universities of Wisconsin will not reveal the identities of applicants who request confidentiality in their online application, except that the identity of the successful final candidate will be released. See Wis. Stat. sec. 19.36(7).

UW-Stout is committed to providing safety and security of all members of our community in accordance with the Clery Act. For campus safety information and crime statistics visit: https://www.uwstout.edu/life-stout/police-and-parking/clery-information

INSTITUTIONAL OVERVIEW

University of Wisconsin-Stout, Wisconsin's Polytechnic University, offers an unmatched career-focused education that combines applied learning, theory and research with real-world experience that prepares tomorrow's leaders to drive the future of business and industry. At UW-Stout, our students do more than earn a degree--they do on day one. And we are #StoutProud to produce lifelong learners, ethical leaders and responsible citizens who succeed in a global society.

UW-Stout is recognized nationwide for its operational excellence. We were the first and remain the only full four-year public higher education institution in the nation to receive the Malcolm Baldrige Award, and we are dedicated to a process-improvement model that leverages the power of data and the value of our people. We believe in critical thinking and fact-informed decision making. We pursue sustainability in form and function and collaborate across campus and with our partners to solve problems in industry and society. And providing an equitable, diverse and inclusive environment for our faculty, staff and students to live, learn and work is a top priority.

We offer 50+ undergraduate degrees, 20+ graduate degrees and 30+ professional certificates in Art, Design & Graphics; Business & Management; Education; Human & Social Sciences; Information Technology & Communications; and Science, Engineering & Math. Our first-class digital infrastructure and learning environments provide our nearly 7,000 students with every avenue to explore and personalize their success. As the only laptop+ campus among the 13 Universities of Wisconsin, UW-Stout provides laptops and industry-standard software, open education resources and other technology-driven advantages all included in on-campus undergraduate tuition and fees. And we invest in people who share our vision to advance our position as Wisconsin's only Polytechnic University and as a regional, national and international leader in higher education.

Be a part of the future at UW-Stout. Learn more at https://www.uwstout.edu/about-us

University of Wisconsin-Stout is located in Menomonie, Wisconsin, a community an hour east of Minneapolis-St. Paul. A pillar of Wisconsin's Chippewa Valley and recognized as one of the best small towns in America, Menomonie provides an idyllic combination of natural beauty, outdoor recreation, boutiques and arts and culture with access to a metropolitan area. For more information about the UW-Stout community and region visit: https://www.uwstout.edu/about-us/our-community

Job Family: Staff