Certified Medical Assistant - Bettendorf Express Care - UnityPoint Health

$5,000 Sign-on bonus for external candidates!

UnityPoint Clinics

Express Care - Bettendorf

CMA

(2) 12-hour shifts & (1) 8-hour shifts (Every other weekend)

At UnityPoint Health - We believe our people are amazing! Our team members are the compassionate core of who we are and how we serve. As a member of our team, you play a vital role in this. We support the work that you will do by staying focused on what matters: YOU, our patients, visitors and family members. Are you ready to join a team that is passionate about excellence?

Why UnityPoint Health?

• Commitment to our Team – For the second consecutive year, we're proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare for our commitment to our team members.

• Culture – At UnityPoint Health, you matter. Come for a fulfilling career and experience a culture guided by uncompromising values and unwavering belief in doing what's right for the people we serve.

• Benefits –Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.

• Diversity, Equity and Inclusion Commitment– We’re committed to ensuring you have a voice that is heard regardless of role, race, gender, religion, or sexual orientation.

• Development– We believe equipping you with support and development opportunities is an essential part of delivering a remarkable employment experience.

• Community Involvement – Be an essential part of our core purpose—to improve the health of the people and communities we serve.

Visit https://dayinthelife.unitypoint.org/to hear more from our team members about why UnityPoint Health is a great place to work.

Clinical Excellence/Patient Care

• Assist provider and other clinical staff with obtaining basic vital information preparing patient for examination, treatment and minor surgical procedures. 
• Demonstrates competence in the clinical skills necessary to carry out assigned job duties.
• May be required to draw and collect blood and other samples from patients and prepare specimens for laboratory analysis.
• Administer ordered medical and/or vaccines.  
• Responsible for tracking system for follow-up appointments related to office visits, laboratory tests and procedures to regularly follow patients monitoring disease status.
• Schedule referrals for patients with specialist or outpatient as requested by the provider. Complete appropriate forms or requisitions needed for referrals or lab testing, including appropriate CPT/ICD-10 coding. 
• Provide appropriate and timely documentation in the patient’s electronic health record using standardized workflows and processes. 

Development and Patient Education

• Answer questions and provide teaching to patients and family members.
• Thoroughly understand testing (lab and procedures) values and relationship to patient status with accountability to take next steps, as appropriate to scope and licensure. 
• Be aware of what is happening in clinic/department and the organization by attending clinic/department meetings, reading emails and regularly checking information on the organization’s intranet site.
• Maintain compliance with CLIA, OSHA, Safety and Risk Management guidelines.
• Maintain compliance and behave in a manner consistent with all policies and procedures, including but not limited to Compliance, HIPAA and personnel workplace rules.
• Behave in a manner consistent with all Compliance and HIPAA policies and procedures.
• Maintain regular and consistent attendance at work.
• Demonstrate initiative to improve quality and customer service by striving to exceed customer expectations.
• Balance team and individual responsibilities; be open and objective to other’s views; give and welcome feedback; contribute to positive team goals; and put the success of the team above own interests.
• Perform other duties as requested by Clinic Administrator to facilitate the smooth and effective operations of the office.

Education: 

•     Graduate of an accredited program for Medical Assistants.

•     High school diploma required if work is performed in a moderately complex CLIA lab.

Experience:

•     Previous clinical experience in a medical office preferred.

•     Computer data entry experience..

License(s)/Certification(s):

·       Current CME certification for Certified Medical Assistant and AAMA, NCCT, RMA or NHA certification.

·       BLS and Mandatory Reporter certification.

·       Valid driver’s license when driving any vehicle for work-related reasons.

Knowledge/Skills/Abilities:

·       Writes, reads, comprehends and speaks fluent English

·       Multicultural sensitivity

·       Microsoft Office – basic computer skills.

·       Customer/patient focused

·       Critical thinking skills using independent judgment in making decisions