Certified Medical Assistant (CMA)- Duke Primary Care- Blue Ridge at Duke Health

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

About Duke Primary Care

Pursue your passion for caring with Duke Primary Care, which offers family, adolescent, and internal medicine services as well as urgent, general pediatric, and virtual care at nearly 50 clinic locations across central North Carolina.

Duke Nursing Highlights:

• Duke University Health System is designated as a Magnet organization
• Nurses from each hospital are consistently recognized each year as North Carolina's Great 100 Nurses.
• Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification.
• Duke University Health System has 6000 + registered nurses
• Quality of Life: Living in the Triangle!
• Relocation Assistance (based on eligibility)

Certified Medical Assistant- Duke Primary Care

Occ Summary

The Medical Assistant, Certified functions as an integral member of theinterdisciplinary healthcare team in providing dir ectpatient care. TheMedical Assistant, Certified performs routine admini strative and patientcare supportive duties in a Health System medical pr actice that assistmedical and/or nursing staff in the examination and tr eatment ofpatients and ensure the clinic/office runs smoothly.

Clinical responsibilities:The CMA takes medical histories and records vital signs, explainstreatment procedures to pati ents, and prepares patients for examinationsand procedures.Patient care support responsibilities may includeassisting the medicaland nursing st aff during examination and procedures, collecting andpreparing laborator yspecimens, performing basic laboratory test in theclinic/office, taking electrocardiograms, removing sutures/ staples,changing sterile and non-sterile dressings, promoting patient/familyunderstanding of the education al content and his/her involvement in theplan of care, and documenting i n the patient record.Other clinical support responsibilities include dis posing ofcontaminated supplies, instrument processing, high level disinf ectionand sterilization of medical instruments, telephoning prescription s to apharmacy, preparing and administering medications as directed by a physician, and authorizing drug refills as directed. Performs otherclini cal functions as delegated and supervised by the physician.Administrativ e responsibilities:The CMA greets patients, answers telephones, schedule s appointments toinclude arrive appointments in MaestroCare, checkout pa tients, andreferral scheduling; arranges for hospital admissions and lab oratoryservices, updates and files patient medical records, fills out in suranceforms, handles billing, bookkeeping to include receiving copays a ndcollections on account balances; correspondence, and ordering clinical and clerical supplies and forms. Performs other administrative duties as JointCommission and falls and/or participate in clinic committees.