Certified Medical Assistant at Duke Health

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

About Duke University Hospital

Pursue your passion for caring with Duke University Hospital in Durham, North Carolina, which is consistently ranked among the best in the United States and is the number one hospital in North Carolina, according to U.S. News and World Report for 2023-2024. Duke University Hospital is the largest of Duke Health's three hospitals and features 1048 patient beds, 65 operating rooms, as well as comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center, an endo-surgery center, and more.

Duke Nursing Highlights:

• Duke University Health System is designated as a Magnet organization
• Nurses from each hospital are consistently recognized each year as North Carolina's Great 100 Nurses.
• Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification.
• Duke University Health System has 6000 + registered nurses
• Quality of Life: Living in the Triangle!
• Relocation Assistance (based on eligibility)

Occ Summary Work PerformedN/AKnowledge, Skills and AbilitiesLevel CharacteristicsWorking knowledge of procedures and t echniques involved inadministering routine and specialHeavy lifting and theability to transport stretcher and wheelchairperformed.Working knowle dge of sanitation, personal hygiene and basic health andpatients may be required.informationGood customer service skills.Age specific competenci es.Working knowledge of sterile techniques and special procedures that a resafety precautionsAbility to establish and maintain effective working relationships withprecautions.applicable to worktreatments to patients.w ork collaborativelypatients and clinic staffinstructions generally acqui redMedical terminologyTyping skillsthrough a high school education and m edical assistant programming.Work requires the ability to understand and follow oral and writtenposting, order entry. Able toLevels II and III - -Ability to independently seek out resources andDaily clinic preparation process; registration, scheduling, chargeapplicable for work in a clinic setting. Working knowledge of infectiondocument and communicate pertinen tpatient record.treatment procedures tosupervised by the physician.TheCM A takes medical histories and recordsvital signs, explainsThe CMA greet s patients, answers telephones, schedules appointments toinclude arriveC ommission and falls and/orparticipate in clinic committees.performs rout ineprocessing, high level disinfection and sterilization of medicalspeci mens, performing basiclaboratory test in the clinic/office, taking elect rocardiograms,removing sutures/ staples, changingsterileand non-sterile dressings, promoting patient/familycontaminated supplies, instrumentint erdisciplinary healthcareinstruments, telephoningteam in providing direc t patient care. The Medical Assistant, Certifiedpatients and ensure thee xamination and procedures, collecting and preparing laboratoryprescripti ons to a pharmacy, preparing and administering medications asfunctionsas delegated andappointments in MaestroCare, checkout patients, and refpat ients, and prepares patients for examinations and procedures.understaerr alscheduling; arranges for hospitaladministrative duties as directed.ndi ng of the educational contentand authorizing drug refills as directed. P erforms other clinicaladmissions and laboratory services, updates andfil es patient medicalclinic/office runs smoothly.directed by a physician,an d forms. Performs othercollections on accountand nursing staff duringrec ords, fills out insuranceMay be requested to be a liaison for clinicacti vities such as Jointmedical practice that assistbalances; correspondence , and ordering clinical and clerical suppliesOther clinical supportrespo nsibilities include disposing ofadministrative and patient care supporti ve duties in a Health SystemClinical responsibilities:Administrative res ponsibilities:The Medical Assistant, Certified functions as an integral member of thePatient care support responsibilities may includeassisting the medicalforms, handles billing, bookkeeping to include receiving copa ys andand his/her involvement in the plan of care, and documenting in th emedical and/or nursingstaff in the examination and treatment ofcontrol procedures and safety

Minimum Qualifications

Education

Level I -- Graduation from accredited Medical Assistant program strongly preferred. High school or GED graduation required. Level II -- Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) strongly preferred. High school or GED graduation required. Level III -- Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) strongly preferred. High school or GED graduation required. Level IV -- Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) strongly preferred. High school or GED graduation required.

Experience

Level I -- No experience required. Level II -- 1 year of clinical experience as a Medical Assistant, Certified in a clinical setting. Level III -- 2 years of clinical experience as a Medical Assistant, Certified in a clinical setting.Level IV -- 3 years of clinical experience as a Medical Assistant, Certified in a clinical setting. Note: 1 year of experience will be provided for an Associate degree in Medical Assisting. General Ladder Statement: In addition to the education and experience noted, applicants must meet all requirements set forth in the Medical Assistant, Certified (CMA/RMA) Ladder Program document for Levels II, III, and IV.

Degrees, Licensures, Certifications

Level I -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required. Level II -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required. Level III -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required. Level IV -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required.

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

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