Certified Medical Assistant - Level 3 (Downtown Clinic) - Kalihi Palama Health Center

Primary Purpose:

The person in this position is a member of the Patient Centered Health Care Home team where each team member plays an integral role in providing patient-centered health care. S/he is responsible in assisting the provider and the team in the overall coordination, preparation, examination and treatment of the patient. S/he will perform the minimum competency requirement for a medical assistant.

Essential Duties:

• Reviews patient records prior to the visit

o Reminds patient of appointments as necessary

o Identifies if all previous orders were completed

o Ensures that all necessary reports are in place

o Reviews gaps in care as necessary

• Performs check in duties appropriately and timely

o Records vital signs and other measurements accurately

o Updates all information related to meaningful use and PCHCH requirements

o Carries out necessary check in clinical procedures appropriately per protocols

• Performs check out duties appropriately and timely

o Carries out clinical procedures and order as directed by the provider efficiently and accurately

o Administers medication as ordered by the provider

o Assists in simple wound dressing as necessary

o Refers patients as necessary

o Complete laboratory orders accurately

• Performs administrative duties

o Prepares patient exam room

o Inventories supplies

o Completes necessary forms

o Follows up on no-shows and schedule as necessary

o Sterilizes, labels and packs instruments as necessary

o Retrieves and returns calls from patients, staff and other agencies in the community

o Calls patients for laboratory and/or other reports

o Schedules appointments as necessary

• Operates basic medical equipment
• Documents consistently and appropriately in EMR
• Communicates with the provider and other members of the team to enhance patient care

Regular and reliable on-site attendance is required.

Other Duties:

Performs other related duties as assigned

Attends and participates in PCMH huddles, in-services education programs and meetings as required.

Demonstrates excellent customer services to patients and/or providers and promotes positive image of KPHC.

Provides feedback for quality improvement activities

Arrives to work promptly. Inform supervisor when late or absent is imminent.

Answers phones within reasonable amount of time and take accurate messages.

Be open to feedback during evaluations and other times. Demonstrate willingness to improve job performance as necessary.

Maintains and improves personal competence.

Observes safety and security procedures; determine appropriate actions beyond guidelines; report potentially unsafe conditions; use equipment and materials properly

Minimum Qualification Requirements:

Skills/Knowledge:

Ability to add, subtracts, multiply, and divides in all units of measure, using whole numbers, common fractions, and decimals.

Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.

Ability to deal with problems involving several concrete variables in standardized situations.

Education:

High School Diploma/GED required

Medical Assistant Certification required

One-year certificate from college or technical school; or equivalent combination of education and experience required.

Current BCLS/CPR

Experience:

Previous experience with basic computer systems required

Knowledge of basic medical terminology required.

Bi-lingual preferred

Kalihi-Palama Health Center is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law