Certified Nursing Assistant Supervisor - ExcelCare At Egg Harbor
Millville, NJ 08332
About the Job
Job Title: Lead Certified Nursing Assistant (Lead CNA)
Department: Certified Nursing Assistant Department
Reports To: Director of Nursing
Position Summary: The Lead CNA is responsible for overseeing and managing a team of Certified Nursing Assistants (CNAs) within the skilled nursing rehabilitation center. This role focuses on enhancing management, retention, accountability, autonomy, performance, pride, and self-development among the CNA staff. The Lead CNA will foster a supportive and efficient work environment, ensuring high-quality patient care and promoting a positive workplace culture.
Key Responsibilities:
- Leadership and Supervision:
- Supervise and mentor a group of CNAs, providing guidance and support.
- Conduct regular team meetings to discuss goals, challenges, and performance.
- Facilitate continuous professional development and training opportunities for CNAs.
- Patient Care:
- Ensure CNAs deliver exceptional care to patients, following established protocols and procedures.
- Assist in developing individualized care plans for patients and ensure compliance.
- Monitor patient conditions and report any changes to the nursing staff promptly.
- Management and Accountability:
- Implement and maintain accountability systems to track CNA performance.
- Conduct performance evaluations and provide constructive feedback to CNAs.
- Address and resolve any staff-related issues or conflicts promptly.
- Retention and Morale:
- Develop and implement strategies to improve CNA retention and job satisfaction.
- Foster a positive work environment that promotes teamwork, pride, and a sense of community.
- Recognize and reward exceptional performance and contributions.
- Autonomy and Empowerment:
- Encourage CNAs to take initiative and make decisions within their scope of practice.
- Provide opportunities for CNAs to participate in decision-making processes and quality improvement initiatives.
- Communication and Collaboration:
- Serve as a liaison between CNAs and nursing leadership, ensuring effective communication.
- Collaborate with other departments to enhance patient care and operational efficiency.
- Participate in interdisciplinary team meetings and contribute to care planning.
Incentives and Rewards System:
- Point-Based Incentive System:
- Performance Points: Award points for meeting or exceeding care standards, completing tasks efficiently, and demonstrating excellent patient care.
- Extra Mile Points: Recognize CNAs who go above and beyond their duties, such as assisting colleagues, volunteering for extra shifts, or receiving positive feedback from patients and families.
- Professional Development Points: Encourage participation in training sessions, workshops, and certification courses by awarding points.
- Rewards and Recognition:
- Monthly and Quarterly Awards: Recognize top-performing CNAs with certificates, badges, and public acknowledgment during staff meetings.
- Bonus Incentives: Offer monetary bonuses, gift cards, or extra paid time off for accumulating a certain number of points.
- Career Advancement Opportunities: Provide opportunities for CNAs to advance within the organization based on their performance and professional growth.
Qualifications:
- Certification: Must be a Certified Nursing Assistant (CNA) in good standing with the state.
- Experience: Minimum of 3-5 years of experience as a CNA in a skilled nursing or rehabilitation facility.
- Leadership Skills: Demonstrated leadership and supervisory experience, with a track record of effectively managing teams.
- Communication: Excellent verbal and written communication skills.
- Problem-Solving: Strong problem-solving abilities and a proactive approach to challenges.
- Compassion: A genuine passion for patient care and a commitment to improving the quality of life for residents.
Working Conditions:
- Environment: Skilled nursing rehabilitation center.
- Hours: Full-time position, with flexibility to work various shifts as needed.
- Physical Requirements: Ability to perform physical tasks related to patient care, including lifting and transferring patients.
Conclusion: The Lead CNA role is a pivotal position designed to elevate the standards of care and operational efficiency within the CNA department. By fostering a supportive and motivating work environment, the Lead CNA will contribute to the overall success of the skilled nursing rehabilitation center and ensure a fulfilling and rewarding experience for both staff and patients.