Certified Nursing Assistant Supervisor - ExcelCare At Egg Harbor

Job Title: Lead Certified Nursing Assistant (Lead CNA)

Department: Certified Nursing Assistant Department

Reports To: Director of Nursing

Position Summary: The Lead CNA is responsible for overseeing and managing a team of Certified Nursing Assistants (CNAs) within the skilled nursing rehabilitation center. This role focuses on enhancing management, retention, accountability, autonomy, performance, pride, and self-development among the CNA staff. The Lead CNA will foster a supportive and efficient work environment, ensuring high-quality patient care and promoting a positive workplace culture.

Key Responsibilities:

1. Leadership and Supervision:
• Supervise and mentor a group of CNAs, providing guidance and support.
• Conduct regular team meetings to discuss goals, challenges, and performance.
• Facilitate continuous professional development and training opportunities for CNAs.
2. Patient Care:
• Ensure CNAs deliver exceptional care to patients, following established protocols and procedures.
• Assist in developing individualized care plans for patients and ensure compliance.
• Monitor patient conditions and report any changes to the nursing staff promptly.
3. Management and Accountability:
• Implement and maintain accountability systems to track CNA performance.
• Conduct performance evaluations and provide constructive feedback to CNAs.
• Address and resolve any staff-related issues or conflicts promptly.
4. Retention and Morale:
• Develop and implement strategies to improve CNA retention and job satisfaction.
• Foster a positive work environment that promotes teamwork, pride, and a sense of community.
• Recognize and reward exceptional performance and contributions.
5. Autonomy and Empowerment:
• Encourage CNAs to take initiative and make decisions within their scope of practice.
• Provide opportunities for CNAs to participate in decision-making processes and quality improvement initiatives.
6. Communication and Collaboration:
• Serve as a liaison between CNAs and nursing leadership, ensuring effective communication.
• Collaborate with other departments to enhance patient care and operational efficiency.
• Participate in interdisciplinary team meetings and contribute to care planning.

Incentives and Rewards System:

1. Point-Based Incentive System:
• Performance Points: Award points for meeting or exceeding care standards, completing tasks efficiently, and demonstrating excellent patient care.
• Extra Mile Points: Recognize CNAs who go above and beyond their duties, such as assisting colleagues, volunteering for extra shifts, or receiving positive feedback from patients and families.
• Professional Development Points: Encourage participation in training sessions, workshops, and certification courses by awarding points.
2. Rewards and Recognition:
• Monthly and Quarterly Awards: Recognize top-performing CNAs with certificates, badges, and public acknowledgment during staff meetings.
• Bonus Incentives: Offer monetary bonuses, gift cards, or extra paid time off for accumulating a certain number of points.
• Career Advancement Opportunities: Provide opportunities for CNAs to advance within the organization based on their performance and professional growth.

Qualifications:

• Certification: Must be a Certified Nursing Assistant (CNA) in good standing with the state.
• Experience: Minimum of 3-5 years of experience as a CNA in a skilled nursing or rehabilitation facility.
• Leadership Skills: Demonstrated leadership and supervisory experience, with a track record of effectively managing teams.
• Communication: Excellent verbal and written communication skills.
• Problem-Solving: Strong problem-solving abilities and a proactive approach to challenges.
• Compassion: A genuine passion for patient care and a commitment to improving the quality of life for residents.

Working Conditions:

• Environment: Skilled nursing rehabilitation center.
• Hours: Full-time position, with flexibility to work various shifts as needed.
• Physical Requirements: Ability to perform physical tasks related to patient care, including lifting and transferring patients.

Conclusion: The Lead CNA role is a pivotal position designed to elevate the standards of care and operational efficiency within the CNA department. By fostering a supportive and motivating work environment, the Lead CNA will contribute to the overall success of the skilled nursing rehabilitation center and ensure a fulfilling and rewarding experience for both staff and patients.