Change and Communications Manager for the SAP S/4HANA Implementation Hub - Carl Zeiss
White Plains, NY 10601
About the Job
About Us:How many companies can say they’ve been in business for over 177 years?!Here at ZEISS, we certainly can! As the pioneers of science, ZEISS handles the everchanging environments in a fast-paced world, meeting it with cutting edge of technologies and continuous advancements
ZEISS believes that innovation and technology are the key to a sustainable future and solutions for global change
We have a diverse range of portfolios throughout the ZEISS family in segments like, Industrial Quality & Research, Medical Technology, Consumer Markets and Semiconductor Manufacturing Technology
We are a global company with over 42,000 employees and have over 4,000 in the US and Canada alone! Make a difference, come join the team!What’s the role? The Change and Communications Manager is responsible for developing, actively driving, and implementing all change and communication initiatives within the scope of the SAP4HANA project
This role is vital in fostering the willingness to change among all stakeholders directly or indirectly involved in the SAP4HANA project
The position requires the creation of a consistent and adaptable communication strategy, including targeted messages and change initiatives that clearly convey program goals, provide direction, and build the necessary readiness for change to ensure the success of SAP4HANA.Sound Interesting? Here’s what you’ll do: Create a comprehensive change management strategy to support the project, aligning with organizational goals and ensuring stakeholder engagement.Identify and assess change impacts and readiness, utilizing change management assessments and diagnostic tools.Develop a robust communication plan tailored to different stakeholder groups, ensuring clear, consistent, and timely messaging.Draft, review, and disseminate communication materials, including newsletters, emails, presentations, and intranet content, to keep stakeholders informed and engaged.Identify key stakeholders and develop a stakeholder engagement plan to manage expectations, gather feedback, and address concerns
Facilitate regular meetings, workshops, and focus groups with stakeholders to ensure continuous alignment and support for the SAP4HANA project.Support and train leaders and managers to act as “Change Champions,” providing them with tools, resources, and guidance to effectively lead their teams through the change.Develop and deliver training programs and workshops for leaders, focusing on change management principles, communication skills, and leadership during transitions.Create and maintain a Change Management Toolbox, including templates, guides, and best practices, to support the implementation of change initiatives.Develop tailored change management materials, such as FAQs, quick reference guides, and training manuals, to facilitate understanding and adoption.Establish metrics and KPIs to measure the effectiveness of change management and communication efforts, tracking progress and making adjustments as needed.Prepare and present regular reports to program management and senior leadership, highlighting key achievements, challenges, and next steps.Work closely with Corporate Brand & Communication (CBC), HR, IT, and other central functions to ensure alignment and consistency in change management and communication efforts.Manage relationships with external consultants and service providers, coordinating their contributions to the SAP4HANA project and ensuring alignment with the overall change management strategy.Develop and implement initiatives to increase employee engagement and buy-in for the SAP4HANA project, such as town hall meetings, roadshows, and Q&A sessions.Provide ongoing support to employees, addressing questions and concerns, and facilitating a smooth transition to new processes and systems.Continuously assess and refine change management and communication strategies based on feedback and lessons learned, ensuring ongoing improvement and adaptation.Stay up to date with industry trends and best practices in change management and communication, incorporating relevant insights.Represent the SAP4HANA project within the broader ZEISS organization, ensuring effective stakeholder management and engagement.Advocate for the SAP4HANA project, promoting its benefits and addressing any resistance or challenges that may arise.Do you qualify? Bachelor's degree in communications, Social Sciences, Psychology, Business Administration, or a related field with a focus on organizational theory, organizational development, and/or change-related communication
Master's degree preferred.Extensive experience (minimum 4-5 years) in leading complex change and transformation programs within large, international companies or consulting firms.Deep knowledge of contemporary change management methodologies, theories, and tools for diagnostics, concept development, and defining intervention measures for transformative changes.Proven experience in independently handling similar change and transformation contexts and developing, designing, managing, and implementing change initiatives using appropriate tools and methods.Demonstrated ability to interact confidently with senior leadership and top management.Excellent teamwork and communication skills, with empathy to contribute to a performance-oriented, constructive atmosphere within the SAP4HANA project team, even under stress.High motivation, proactive behavior, and the ability to prioritize and drive topics independently with high-quality standards.Project Management Professional (PMP) certification preferred.Experience in the manufacturing or technology sectors a plus.We have amazing benefits to support you as an employee at ZEISS!Medical Vision Dental 401k Matching Employee Assistance Programs Vacation and sick pay The list goes on! The annual pay range for this position is $140,000 – $160,000The pay offered for this role may be influenced by factors such as job location, scope of role, qualifications, education, experience, & complexity/specialization/scarcity of talent
This position is also eligible for a performance bonus or sales commissions. ZEISS also offers robust benefits, including medical plans, retirement savings plan and paid time off.Your ZEISS Recruiting Team:Tracy HollstadtZeiss provides Equal Employment Opportunity without unlawful regard to an Applicants race, color, religion, creed, sex, gender, marital status, age, national origin or ancestry, physical or mental disability, medical condition, military or veteran status, citizen status, sexual orientation, pregnancy (includes childbirth, breastfeeding or related medical condition), genetic predisposition, carrier status, gender expression or identity, including transgender identity, or any other class or characteristic protected by federal, state, or local law of the employee (or the people with whom the employee associates, including relatives and friends). SummaryLocation: White Plains, NYType: Full time
ZEISS believes that innovation and technology are the key to a sustainable future and solutions for global change
We have a diverse range of portfolios throughout the ZEISS family in segments like, Industrial Quality & Research, Medical Technology, Consumer Markets and Semiconductor Manufacturing Technology
We are a global company with over 42,000 employees and have over 4,000 in the US and Canada alone! Make a difference, come join the team!What’s the role? The Change and Communications Manager is responsible for developing, actively driving, and implementing all change and communication initiatives within the scope of the SAP4HANA project
This role is vital in fostering the willingness to change among all stakeholders directly or indirectly involved in the SAP4HANA project
The position requires the creation of a consistent and adaptable communication strategy, including targeted messages and change initiatives that clearly convey program goals, provide direction, and build the necessary readiness for change to ensure the success of SAP4HANA.Sound Interesting? Here’s what you’ll do: Create a comprehensive change management strategy to support the project, aligning with organizational goals and ensuring stakeholder engagement.Identify and assess change impacts and readiness, utilizing change management assessments and diagnostic tools.Develop a robust communication plan tailored to different stakeholder groups, ensuring clear, consistent, and timely messaging.Draft, review, and disseminate communication materials, including newsletters, emails, presentations, and intranet content, to keep stakeholders informed and engaged.Identify key stakeholders and develop a stakeholder engagement plan to manage expectations, gather feedback, and address concerns
Facilitate regular meetings, workshops, and focus groups with stakeholders to ensure continuous alignment and support for the SAP4HANA project.Support and train leaders and managers to act as “Change Champions,” providing them with tools, resources, and guidance to effectively lead their teams through the change.Develop and deliver training programs and workshops for leaders, focusing on change management principles, communication skills, and leadership during transitions.Create and maintain a Change Management Toolbox, including templates, guides, and best practices, to support the implementation of change initiatives.Develop tailored change management materials, such as FAQs, quick reference guides, and training manuals, to facilitate understanding and adoption.Establish metrics and KPIs to measure the effectiveness of change management and communication efforts, tracking progress and making adjustments as needed.Prepare and present regular reports to program management and senior leadership, highlighting key achievements, challenges, and next steps.Work closely with Corporate Brand & Communication (CBC), HR, IT, and other central functions to ensure alignment and consistency in change management and communication efforts.Manage relationships with external consultants and service providers, coordinating their contributions to the SAP4HANA project and ensuring alignment with the overall change management strategy.Develop and implement initiatives to increase employee engagement and buy-in for the SAP4HANA project, such as town hall meetings, roadshows, and Q&A sessions.Provide ongoing support to employees, addressing questions and concerns, and facilitating a smooth transition to new processes and systems.Continuously assess and refine change management and communication strategies based on feedback and lessons learned, ensuring ongoing improvement and adaptation.Stay up to date with industry trends and best practices in change management and communication, incorporating relevant insights.Represent the SAP4HANA project within the broader ZEISS organization, ensuring effective stakeholder management and engagement.Advocate for the SAP4HANA project, promoting its benefits and addressing any resistance or challenges that may arise.Do you qualify? Bachelor's degree in communications, Social Sciences, Psychology, Business Administration, or a related field with a focus on organizational theory, organizational development, and/or change-related communication
Master's degree preferred.Extensive experience (minimum 4-5 years) in leading complex change and transformation programs within large, international companies or consulting firms.Deep knowledge of contemporary change management methodologies, theories, and tools for diagnostics, concept development, and defining intervention measures for transformative changes.Proven experience in independently handling similar change and transformation contexts and developing, designing, managing, and implementing change initiatives using appropriate tools and methods.Demonstrated ability to interact confidently with senior leadership and top management.Excellent teamwork and communication skills, with empathy to contribute to a performance-oriented, constructive atmosphere within the SAP4HANA project team, even under stress.High motivation, proactive behavior, and the ability to prioritize and drive topics independently with high-quality standards.Project Management Professional (PMP) certification preferred.Experience in the manufacturing or technology sectors a plus.We have amazing benefits to support you as an employee at ZEISS!Medical Vision Dental 401k Matching Employee Assistance Programs Vacation and sick pay The list goes on! The annual pay range for this position is $140,000 – $160,000The pay offered for this role may be influenced by factors such as job location, scope of role, qualifications, education, experience, & complexity/specialization/scarcity of talent
This position is also eligible for a performance bonus or sales commissions. ZEISS also offers robust benefits, including medical plans, retirement savings plan and paid time off.Your ZEISS Recruiting Team:Tracy HollstadtZeiss provides Equal Employment Opportunity without unlawful regard to an Applicants race, color, religion, creed, sex, gender, marital status, age, national origin or ancestry, physical or mental disability, medical condition, military or veteran status, citizen status, sexual orientation, pregnancy (includes childbirth, breastfeeding or related medical condition), genetic predisposition, carrier status, gender expression or identity, including transgender identity, or any other class or characteristic protected by federal, state, or local law of the employee (or the people with whom the employee associates, including relatives and friends). SummaryLocation: White Plains, NYType: Full time
Source : Carl Zeiss