Change Management Partner IV - Hanger
Austin, TX
About the Job
Why Us:
With a mantra of Empowering Human Potential, Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service. Hanger's Patient Care segment is the largest owner and operator of O&P patient care clinics nationwide. Through its Products & Services segment, Hanger distributes branded and private label O&P devices, products and components, and provides rehabilitative solutions to the broader market. With 160 years of clinical excellence and innovation, Hanger's vision is to lead the orthotic and prosthetic markets by providing superior patient care, outcomes, services and value. Collectively, Hanger employees touch thousands of lives each day, helping people achieve new levels of mobility and freedom.
Could This Be For You:
The Change Management Partner - Hybrid Remote (home/office) will play a key role in leading key transformational change initiatives across the organization. This role will collaborate with the Enterprise Project Management Office (EPMO), senior leaders, cross-functional teams, and key stakeholders to ensure effective planning, execution and sustainment of change management plans that support the organization's strategic goals.
The ideal candidate is a flexible and creative change management practitioner with a proven track record of managing complex transformations and fostering a positive change culture. The role will report to the Director of Change Management & Organizational Effectiveness.
Your Impact:
- Develop and Lead Change Management Strategies
- Develop and implement comprehensive change management plans for assigned initiatives (change projects) to support Hanger’s enterprise transformation strategy.
- Drive adoption and proficiency of changes within the organization in accordance with Hanger’s change management methodology.
- Stakeholder Engagement and Communication
- Collaborate with senior leaders to understand business objectives, assess the impact of change, and align change initiatives with strategic priorities.
- Partner with the EPMO and Project Leads to develop communication and training plans.
- Collaborate with cross-functional teams to draft, finalize and deploy communications for stakeholders at all levels, ensuring consistent messaging throughout the change process.
- Change Impact Assessment and Readiness
- Conduct impact assessments to identify risks, challenges, and opportunities associated with change; partner with project leadership and EPMO to develop appropriate intervention strategies.
- Lead readiness assessments and create mitigation plans to address resistance and readiness gaps.
- Lead Cross-Functional Change Initiatives
- Work with functional leaders to integrate change management practices into ongoing projects and programs.
- Provide expert guidance on best practices for managing organizational change.
- Education & Training
- Develop and deliver education and training programs for change projects and/or partner with L&D team to develop and deliver content, as appropriate.
- Ensure ongoing support for impacted employees, providing tools and resources for continuous learning and adaptation.
- Monitor, Measure and Sustain Change Effectiveness
- Monitor and evaluate the effectiveness of change management initiatives and make necessary adjustments, as needed.
- Ensure long-term sustainability of change initiatives by partnering with leadership to identify and embed reinforcement mechanisms into the organizational culture.
Minimum Qualifications:
- Bachelor’s degree in business administration, organizational development, human resources, or a related field.
- Change management certification (e.g., Prosci) is highly desirable.
- Minimum of 8 years of experience in change management or a related role.
- Demonstrated success in leading large-scale transformations, ideally within complex or matrixed organizations.
- Experience working with senior leadership and managing change at both strategic and tactical levels.
- Must have, or be eligible to obtain, a valid driver’s license and driving record within the standards outlined within Hanger’s Motor Vehicle Safety Policy and Procedures.
Additional Success Factors:
- Strong knowledge of change management principles, methodologies, and best practices (e.g. Prosci, ADKAR, Kotter’s 8-Step Process, etc.).
- Proven experience in change management, organizational development, or a related field.
- Demonstrated success working in matrixed/cross-functional teams and managing large-scale change initiatives.
- Excellent communication and interpersonal skills to effectively engage and influence stakeholders at all levels.
- Strong project management skills, including experience managing multiple, complex projects in a fast-paced environment.
- Analytical and problem-solving skills to identify potential risks and develop appropriate solutions.
- Act with integrity in all ways and at all times, remaining honest, transparent, and respectful in all relationships.
- Keep the patient at the center of everything that you do, building lifelong trust.
- Foster open collaboration and constructive dialogue with everyone around you.
- Continuously innovate new solutions, influencing and responding to change.
- Focus on superior outcomes, and calibrate work processes for outstanding results.
Our Investment In You:
- Competitive Compensation Packages
- 8 Paid National Holidays & 4 additional Floating Holidays
- PTO that includes Vacation and Sick time
- Medical, Dental, and Vision Benefits
- 401k Savings and Retirement Plan
- Paid Parental Bonding Leave for New Parents
- Flexible Work Schedules and Part-time Opportunities
- Generous Employee Referral Bonus Program
- Mentorship Programs- Mentor and Mentee
- Student Loan Repayment Assistance by Location
- Relocation Assistance
- Regional & National traveling CPO/CO/CP opportunities
- Volunteering for Local and National events such as Hanger’s BAKA Bootcamp and EmpowerFest
Hanger, Inc. is committed to providing equal employment opportunity in all aspects of the employer-employee relationship. All conditions and privileges of employment are administered to all employees without discrimination or harassment because of race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions, special disabled veteran status, or any other classification protected by federal, state, and local laws and ordinances. The company will comply with all applicable state or local fair employment laws that forbid discrimination or harassment on the basis of other protected characteristics. Retaliation against any employee for filing or supporting a complaint of discrimination or harassment is prohibited.
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