Charlie Palmer Steak Bartender - Lodgeworks

Bartender | Job Description

LodgeWorks is actively hiring for a Bartender at

CHARLIE PALMER STEAK NAPA

Join a dynamic, downtown Napa, California, food and beverage team that manages Charlie Palmer Steak, Sky & Vine Rooftop Bar and Whiskey Bar set within Archer Hotel Napa.

Charlie Palmer Steak showcases a signature progressive American style — for breakfast, happy hour and dinner. Mornings are amplified with favorite javas from Napa's own cult Ohm Coffee Roasters' full-service coffee bar. Dinner features artisanal beef, seafood and vegetarian options under the influence of local wine country flavors.

Free garage parking is nearby for employees.

Who we are

Napa LW Hospitality is a privately held, hospitality-centric food and beverage management and consulting company. Our guiding principle is hospitality, equally prioritizing the guest and employee experience in multifaceted hospitality organizations. We operate Charlie Palmer Steak Napa, Sky & Vine Rooftop Bar and Whiskey Bar at Archer Hotel Napa.

Job overview

Bartenders make a long-lasting impression and greatly influence the total guest experience. Creating a positive environment for guests while they enjoy cocktails, liquor, wine and other beverages and bites is imperative. The primary responsibility of a Bartender is to deliver and exceed guest expectations while serving cocktails, liquor and other guest requests. The bartender is also responsible for maintaining the cleanliness of the bar, memorizing food, cocktail and wine list menus, and completing any other tasks requested by management.

Your day-to-day

• Observe customers as they enter the bar area and ensure that they are greeted promptly and seated in a timely and friendly manner.
• Verify ID and age of guests when necessary.
• Know how to make traditional and classic cocktails, as well as specialty cocktails listed on menu.
• Check in regularly with every guest to ensure satisfaction with food and drinks.
• Accept guest payment, process credit card charges and make change.
• Demonstrate a thorough knowledge of food and beverage products, menus and promotions.
• Handle an assigned house bank and follow all cash handling procedures as per LodgeWorks standards.
• Record and balance receipts properly; close all checks daily.
• Complete all opening and closing side work.
• Communicate all allergy and dietary restriction information when applicable.
• Maintain pre-batched cocktails, liquor inventory, wine inventory and bar supplies.
• Maintain bottles and glasses in an attractive and functional manner to support efficient drink preparation and promotion of beverages.
• Build rapport with regular customers to create a positive atmosphere.
• Comply with certification requirements as applicable to position, including Alcohol Awareness, Food Handlers, Safety, etc.
• Abide by all federal, state and corporate food and alcohol laws and policies.
• Maintain stock, cutting and storing of all fresh fruit and vegetable garnishes, juices and other perishables daily to ensure product quality.
• Immediately report any equipment or bar maintenance problems to the Manager.
• Ensure that tips are properly reported for tax purposes.
• Maintain cleanliness in all areas of the bar, including counters, sinks, utensils, glassware, shelves and storage.
• Memorize food, cocktail and wine list menus.
• Providing customer service to LodgeWorks standards during the dining experience.
• Assist in any other tasks as requested by management.

Who you are

• A team player with a heart for hospitality.
• An excellent communicator.
• Customer-focused, with guests, clients and employees at the forefront of your thinking.
• Nimble and able to adapt to change quickly.
• Comfortable following directions, guidelines and work objectives.
• Capable of exerting up to 60 pounds of force occasionally.
• Capable of standing for an entire shift or for an extended amount of time.
• Capable of reaching overhead, utilizing both hands, leaning over, stooping and kneeling.
• A plus: Experienced in using a POS.
• A plus: At least 1 year of previous bartending experience.

Benefits

We are proud to offer competitive wages and the following benefits for full-time employees:

• PTO
• Hotel and restaurant discounts available at select LodgeWorks properties
• Health, vision and dental benefits?
• 401(k) plans with matching contributions?
• Paid holidays?
• Short-term and long-term disability (company sponsored)?
• Referral bonuses?
• Flexible spending accounts?

LodgeWorks is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

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